How to Fix QuickBooks Payroll Update Error 15243?

Quickbooks Errors Solution

QuickBooks Error 15243 usually appears when you are trying to install any program. During the error, the user gets notified about the update patches which are not integrated into the software due to some issue.

In this blog, we will discuss the reasons behind QuickBooks Update Error 15243 and its symptoms. Further, we will describe the solutions to fix the error so that you don’t face this issue in the future.

Symptoms of QuickBooks Error 15243

  • This error comes and crashes an active program window.
  • The PC crashes when running the same program.
  • Error Message 15243 often appears on the display screen.
  • Slow and sluggish windows and the mouse responds slowly to your commands.
  • Computer freezes periodically for several seconds.

Note: It is useful to keep track of when & where your QuickBooks update error 15243 happens. This information is vital for troubleshooting the problem.

What are the Causes of QuickBooks Error 15243?

Several factors might lead to QuickBooks error 15243. It is essential and required to consider all factors before beginning troubleshooting. The below given are a few of the reasons that lead to update error 15243.

  • A corrupt download/ incomplete QuickBooks installation.
  • Corruption in the Windows registry happened because of a recent QuickBooks concerned software change, probably an installation or Uninstalling.
  • A virus /malware infection corrupted the Windows system files/ QuickBooks related program files.
  • QuickBooks files got maliciously or mistakenly deleted by another program.

Solutions to Fix QuickBooks Error 15243

Solution 1: Repair Registry Entries related with error 15243

We will repair registry entries associated with this error.

  • First click ‘start ’.
  • Now open the ‘start button’ & search ‘command’ in the search area.
  • Now do not press Enter Key.
  • Press & hold ‘CTRL+SHIFT’ key altogether.
  • Open ‘permission dialog box’ once prompted and press ‘Enter. ’
  • When you see the cursor blinking, and a black box opens then write ‘Regedit’ & click Enter.
  • Now go back to ‘Registry Editor>> choose Error 15243>> choose Export from the File menu.
  • Now select the folder where you desire to or look to save QB backup key in the ‘SAVE IN’ list. Type the file name box>> fill in a name for the backup file, e. , QuickBooks Backup to make sure that the ‘selected branch’ is opted-in the Export range box. Save the files after this.
  • Save files with ‘. Reg file domain’. You have created a backup for QuickBooks concerned register entry.

Learn how to troubleshoot QuickBooks Abort Error within few minutes.

Solution 2: A full Malware SCAN for the computer

It is possible that QuickBooks Error 15243 happened because of malware infection on your computer. The infection attacks the files and corrupts the system. Also, it is possible that Error 15243 is concerned with a component of the malicious program that you have with you.

Solution 3: Eliminate junk files from the system with Disk Clean-up

Run the Disk Clean up with the Below given steps.

This solution is for Windows XP, Vista, 7, 8 & 10.

  • Press the start icon.
  • Click the start button & search ‘Command’ in the search area. Don’t hit the ‘enter key’ as of now.
  • Press & hold ‘Ctrl+shift’ together.
  • Open the ‘permission dialog box,’ when prompted & hit the enter key.
  • You will see a cursor blinking & a black box opening, type in ‘Clean mgr’ and press Enter key.
  • Type in ‘cleanmgr’ and press Enter.
  • The disk space will start to calculate, how much disk space you can recover here.
  • There will include a series of checkboxes along with the Disk Cleanup dialog box from where you have to choose. Mostly, temporary files occupy the maximum disk space.
  • Checkmark the boxes of a section you want to clear out, and Press ‘OK.’

Solution 4: Update System Driver

Updating the system driver can also rectify QuickBooks Error 15243. Try out this tool and see if the problem is rectified.

Solution 5: Restore Windows system to ‘Reverse/undo’ recent system changes

  • Press the Start button.
  • In the search area, type system restores & Press Enter.
  • Go to results, Press ‘system ’.
  • Fill in the ‘Authority ’.
  • Follow the steps given in the wizard to choose a restore point and back up the computer.

There are system changes that are often carried out and cause the issue. Check if the above steps can amend the issue.

Solution 6: Uninstall & Reinstall QuickBooks related to error 15243

This step involves uninstalling the reinstalling of the QuickBooks related to this error. Try out the below steps for the given windows OS. Another great tool to rectify several QuickBooks Desktop related issues is the QB clean install tool.

Windows 7 & Windows Vista

  • Press ‘Start’ & open programs on the ‘Start ’.
  • Choose the ‘Control Panel’ side of the menu.
  • Now click ‘Programs ’.
  • Look for QuickBooks update error 15243 related program in the name column.
  • Click ‘QuickBooks associated Entry.’ Now click the ‘Uninstall/change button on the top menu.
  • Follow on-screen guidelines to finish ‘error 15243 QuickBooks uninstallations’ for the associated program.

Windows 8

  • Open ‘Start Menu’.
  • Choose ‘Program & Features’.
  • Look for QuickBooks Error 15243 related program in the name column.
  • Click QuickBooks related entry & Click Uninstall/Change option on the menu.
  • Press the On-screen guideline to finish the QuickBooks uninstallation of QuickBooks Update Error 15243 related program.

This article will help you analyze the root cause of QuickBooks Error 15243 along with the potential solutions. Although, solutions are elaborated for a better understanding. If you face any problem while performing any step, call us at QuickBooks Desktop Support +1-888-300-3913 and get immediate assistance.

QuickBooks Error 15243 | Steps to Quickly Resolve it

QuickBooks Payroll service allows users to run payrolls and e-file federal and state taxes with ease and is considered as the most cost-effective ways to pay employees. A common error that user encounters while updating payroll is QuickBooks error 15243 that evolves when QuickBooks File Copy Service (FCS) stops working due to some reasons. Once you get this error, you will see an error message on the screen “Error 15243 – The update of payroll is not able to complete successfully. The QuickBooks FCS service is damaged”. To resolve this error, you need to follow multiple troubleshooting steps that we have mentioned further in our article.

For Advanced Troubleshooting Call Error Support Number (844)-888-4666 and get in Touch with one of our Support Expert

What Causes Payroll Update Error 15243

  1. QB Payroll that you are running is not having the latest updates.
  2. QuickBooks FCS is not responding due to some reasons.
  3. QuickBooks File Copy service is not running or is having damage in it.
  4. You don’t have any active payroll subscription.

You might also get other errors related to the FCS service like error 15222, which occurs while updating the application. In such cases, you can simply follow the basic troubleshooting steps mentioned below for an easy resolution.

NOTE: Before proceeding further with the troubleshooting make sure that your QuickBooks Payroll subscription is active.

How to Fix QuickBooks FCS Service is Damaged Error

Troubleshooting Step 1: Verify your Payroll Subscription
  1. From QuickBooks application’s dashboard, click My Payroll Service from under the Employees tab.
  2. Select Account and Billing Information.
  3. Now close the Maintenance Page that appears on the window.
  4. Now QuickBooks will start validating Payroll Subscription.
  5. After the validation payroll will start updating.
  6. After installing the updates, try running payroll once again.
Troubleshooting Step 2: Repair QuickBooks Desktop Application
  1. For complete instructions on repairing QuickBooks Desktop app to fix error 15243, follow our article on How to Repair QuickBooks.
Troubleshooting Step 3: Repair QuickBooks File Copy Service (FCS)
  1. Press Windows + R key on your keyboard to open the Run window.
  2. Inside the Run window’s search box type services.msc and click OK.
  3. From the list of services find and double click Intuit QuickBooks FCS.

QuickBooks FCS Service is disabled

FCS.exe stopped working

4. From the Intuit QuickBooks FCS Properties window, select Manual option for the Startup type.Fix damage in QuickBooks FCS Service

Start QB FCS in Windows

5. Hit the OK button and open QuickBooks payroll.

This is some basic troubleshooting that you can follow to resolve QuickBooks Error 15243 in QuickBooks Payroll, but in case if you are still getting the same error even after following all the troubleshooting steps, then this might be because of some errors in Windows components or because of infections present on the computer. We suggest you contact Desktop Helpline Number +1-888-300-3913 and let one of our certified Support representatives connect with you for assistance.

QuickBooks Error 15242 & 15243

What Is Quickbooks Error Code 15242, 15243 – QuickBooks Payroll Update & How To Fix Them?

QuickBooks Error 15242 and 15243 crops up when you are trying to use and update either QuickBooks or Payroll. This error message denotes that the payroll updates released by Intuit cannot be downloaded and installed properly due to some reasons.Need Experts Help: Resolve QuickBooks Error 15242 & 15243?Chat Now

The updates released by Intuit are imperative for the software as they generally consist of fixes and resolutions for bugs faced with the current version going around in the market and at latest the previous version released. At times updates also integrate new powerful features with the software that enhances the experience of using the software.

User Navigation [Show]

When you try to update QuickBooks or Payroll with new releases, it does not successfully does so and you face following message:

  • “Error 15242: 15243: The payroll update did not complete successfully. The QuickBooks FCS is not responding or is damaged.”
  • “Error 15242: 15243: The QuickBooks update did not complete successfully. The QuickBooks FCS is not responding or is damaged.”

The main issue comes as QuickBooks FCS (File Copy Service) is not responding accordingly. The issue can put a stop to the smooth processing of the QuickBooks and payroll system. It is imperative to resolve the issue swiftly as this will stop the flow of work which will undoubtedly affect the business.

Step To Fix QuickBooks Error 15242 & 15243

1. Step One: Re-Validating The Subscription Of Payroll

First resolution to manually solve the Error codes 15242 & 15243 is by logging into QuickBooks Payroll Account Maintenance screen and then re-validating the subscription of payroll.

To do so follow the direction enumerated below:

  • Open your QuickBooks software and then select Employees tab followed by My Payroll Service option and then select Account or Billing Information option from the menu bar.
  • This will open a new screen labeled QuickBooks Payroll Account Maintenance.
  • Now close this page of QuickBooks Payroll Account Maintenance. The software will re-validate the payroll subscription.
  • After the validation process gets completed again try to update the software.

2. Step Two: Download Latest Payroll Updates

Ensure that the updates you are trying to download are latest and in correspondence with the software version you are employing.

3. Step Three: Error Applicable To Computer System

Try to determine whether the errors occur only one computer system or on others as well. You can do this by trying to install updates on other computer system.

4. Step Four: Clean Install In Selective Startup

The errors can be resolved by uninstalling and then reinstalling the software again properly.

These four resolutions should solve the Error codes 15242 and 15243 swiftly. However, if you are still facing the issue, you should get in touch with the Intuit customer care support team. In case you are in urgency and are not able to get connected with the QuickBooks Payroll support team of Intuit, you can go for alternative like QBPayrollHelp through their ever responsive toll free number 📞+1-844-827-3817.Need Experts Help: Resolve QuickBooks Error 15242 & 15243?Chat Now


  1. When Did The Error 15242 & 15243 Found?QuickBooks error code 15242 & 15243 will occur when you attempt to update QuickBooks or QuickBooks payroll. This message interrupts the update downloading.
  2. What Are The Significant Reasons For Payroll Update Error 15243?💠Inactive Payroll Subscription
    💠Outdated updates
    💠Un-responsive QuickBooks FCS
    💠Damaged QuickBooks File Copy service /not executing FCS.
  3. How To Resolve QuickBooks File Copy Service, Which Is Causing Error 15243?💠Open Run window
    💠Write and click on OK
    💠Discover Intuit QuickBooks FCS appearing in the list
    💠Once found, double click on it to open the properties window associated with QuickBooks FCS.
    💠In the window, locate the Startup type and then select Manual listing in the drop-down button.
    💠Hit on OK to confirm the applied changes

How to Fix QuickBooks Payroll Error 15243?

QuickBooks is an amazing accounting software, but at the same time it is prone to certain errors. One such error that we are going to talk about today is the QuickBooks error code 15243. This error is related to the QuickBooks FCS, which is the file copy service not working properly. Such an error is seen when the user tries to install any particular program. It also gets notified about the update patches that are not integrated into the software due to some issues. If you are trying to download the latest payroll update or if you are trying to update the QuickBooks software, then you might face this issue. We understand the important of fixing this error instantly, therefore, we have come up with this post, where we will be discussing the quick fixes of the error, along with various other facts.

You may see the following error message on your screen:

Error 15243: Intuit FCS Service is not running

Some of the users might get stuck or get confused in get rid of the issue. Well, in that case you can contact our technical support team and let them handle the issue on your behalf. You can ring up to us at our toll-free number i.e. 1-844-521-0490, and our accounting professionals team will be happy to help you.

You may also see: How do I create a proforma invoice in QuickBooks?

What is QuickBooks error 15243?

QuickBooks error 15243 - Screenshot

QuickBooks error 15243 is basically a payroll update error that is usually seen when the user tries to download the latest payroll software updates. This error hinders the smooth working of the software. While the error occurs, the user might get notified about the update patches that are not integrated into the software due to some issues. It is basically related to the QuickBooks file copy service, which will be discussed later in detail. There can be certain factors leading to such an error, some of them are scribbled later in the post.

Causes of QuickBooks error 15243

There can be a particular list of causes that would end up in this sort of error, out of which we have enumerated below the most important and common ones:

  • Corrupted download or incomplete installation of QuickBooks
  • Any kind of corruption in the windows registry happened because of a recent QuickBooks concerned software change
  • Also, if there is any virus or malware infection corrupted the windows system files/QuickBooks related program files
  • Or, if the QuickBooks files got maliciously or mistakenly deleted by another program

Symptoms of the QuickBooks error 15243

In order to identify the QuickBooks error code 15243, one can go through the below stated signs and symptoms for the same:

  • The error might crash the active program window
  • Also, the system crashes while running the same program
  • The error message might appear on the screen
  • Or slow and sluggish windows, also the system do not respond to the keyboard inputs
  • QuickBooks desktop freezes periodically for several times

Fixation Methods for QuickBooks error 15243

Now that you know the causes and fixes of QuickBooks error code 15243, it is the right time to unleash the solutions to these issues. Let us explore each of the methods one by one:

Method 1: Full Malware Scan of PC

Execute the System Virus or Malware Scan - Screenshot

The very first method can be to do a full malware scan of the system. At times, the error could be caused due to any sort of malware infection. The malicious intruders might harm the files, corrupt or even remove runtime errors. There are also chances that the 15243 error might be experienced, due to those malicious programs. So, it is recommended to do a full malware scan of the system.

Read Also: How to transfer QuickBooks to new computer?

Method 2: Removing junk files from the system with disk cleanup

use disk clean up utility - screenshot

Process to run disk cleanup (Windows XP, Vista, 7, 8, and 10)

  • The very first step is to click on the start icon
  • And then, open the start tab and look for the command in the search area
  • After that do not press the enter key
  • And also, press and hold the ctrl+shift key all together.
  • The next step is to open box that is with the permission dialog box. The user will be prompted to press the enter key
  • Once the user spots the screen the cursor is blinking and a black box open sees on the screen
  • After that write cleanmgr and then hit enter
  • The disk cleanup will start to calculate the disk space to recover
  • And then, disk cleanup dialog box will appear with a series of check-boxes that you can opt for. In majority of the cases, the temporary files, category will occupy most disk space
  • Lastly, check the boxes of a section that you want to clear and click on OK button

Method 3: Restoring Windows system to reverse/undo recent system changes

System Restore - Screenshot
  • For this, press the start tab
  • And then, type system restores and press enter in the search bar
  • After that, navigate to the results and press system
  • Also, fill in the authority
  • And then carry out the steps given in the wizard to choose a restore point and backup the computer

Method 4: Update system driver

Update the driver software - Screenshot

The user can update the system driver and try to rectify QuickBooks error code 15243. This might help the user to resolve the issue up to a great extent.

Method 5: Uninstalling and reinstalling QuickBooks

Uninstall and reinstall QuickBooks - Screenshot

In case none of the above methods helped you in fixing the QuickBooks error 15243 issue, then try this one out. Try to uninstall and reinstall QuickBooks desktop. Or use the clean install tool.

You can also carry out the steps below:

  • On Windows 7 & Windows Vista
    • In this method, the user needs to press start tab and open the programs on the start
    • After that, select the control panel side of the menu
    • Followed by clicking on programs
    • The next step is to look for the QuickBooks update error 15243 related program in the name column
    • After that click on QuickBooks associated entry and click on uninstall tab
    • Once done with that, follow the onscreen options and complete the process
  • On Windows 8
    • The very first step is to open the start menu
    • And then select the program and features
    • Now, look for QuickBooks error related program in the name column
    • Followed by clicking on the QuickBooks related entry and click on uninstall option
    • Lastly, press the onscreen guideline and finish the QuickBooks un-installation

Related Article: How to Merge Vendors in QuickBooks desktop?

Method 6: Repairing Registry Entries Affiliated with error 15243

The last method that one can opt for is to repair the registry entries affiliated with the error code. Well, if none of the above methods worked for you, then you can try this one out. The steps to be followed here are as follows:

  • In this particular method, the user needs to click on the start icon
  • And then, the user can do open the start tab and then look for the command in the search area
  • After that avoid pressing enter key
  • Followed by pressing and holding the ctrl +shift keys
  • The open box that is with the permission dialog box. And press enter when prompted
  • Followed by, click on the dialog box with the blinking cursor
  • After that type in regedit and hit enter key
  • To get back up in the registry editor, choose error 15243 related error and choose the export from the file menu
  • And then select the folder to save the backup in a save in list. And then type the name for the backup file, also ensure that the selected branch is selected in the export range box and save the files
  • The last step is to save the file with a .re file domain.

Winding up!

We have tried to sum up the most important methods that one can opt for in order to resolve the QuickBooks error code 15243. However, if you feel that we have missed out on any point or in case you have any query, then directly reach out to our QuickBooks enterprise technical support team right away via our toll-free number at +1-888-300-3913.

Our QB professionals and ProAdvisors will be there to assist you and answer all your queries immediately.

Also Read :: How to Fix QuickBooks Error Code 6130, 0?

Leave a Reply

Your email address will not be published. Required fields are marked *