How to Fix QuickBooks Point of Sale Error 121

Quickbooks Errors Solution

QuickBooks is an all in one software that helps your small business run efficiently than before. It provides you with all features you need to make your accounts simple and quick. One among them is QuickBooks Point of sale. You can maintain all your inventories and stocks of multiple stores from a single place. When using this Point of sale, users may get stuck with some errors. If you come across QuickBooks POS Error 121 or got an error message that displays QuickBooks Error 121 denied you do not have permission to select from timeouts”.

Furthermore, in this article, you will get to know more about the error causes and its solutions.

Causes of QuickBooks Error 121

Have you signed in QuickBooks Point of Sale with a user account and not the Administrator account? This is where QuickBooks Error 121 occurs. QuickBooks gives few solutions to overcome QuickBooks error 121.

Note: You have to log in as the administrator to resolve any QuickBooks error.

Also, stop all QB Point of Sale process and services before you attempt to perform the resolving operation.

Close all the POS Process and services

  • You have to select the Task Manager and select the Processes to Locate and close all the processes.
  • Now Close Task Manager process and Enter services.mscin the search box.
  • In the Services window, you have to search for the QBPOS Database Manager.
  • The last step is to end up all the services and all the services window.

You May Also Read: Fix QuickBooks POS Financial Exchange Error

Delete the Required Files

If the above solution is not working out for you, you can try out this one. Most of the users get positive results with the above solution itself.

  • View the hidden Windows folders on your computer.
  • Move to the location depending on your Operating System you are using, solutions for Windows 8, 7 and vista is given here.
    1.  Windows 8 and 8.1: C:\ Program Data\Intuit\Entitlement Client\v8.0.
    2.  Vista and Windows 7 : C:\Program Data\Intuit\Entitlement Client\v8.0.
    3.  WindowsXPC:\DocumentsandSettings\AllUsers\ApplicationData\Intuit\EntitlementClient\v8.0.
  • Now you have to click on all files in the folder and choose the Delete option.
  • Move to the previous location of the file: C:\ Program Data\Intuit\QuickBooks Point of Sale XX.0.
  • You have to approach the INI folder and you have to delete the WSActivity file.
  • Open POS again and download and install updates required and complete the registration.

End all POS processes and services

  • You have to open the Task Manager and select the Processes tab.
  • Now End the processes that are given under:
    • exe.
    • exe.
  • Now close the Task Manager and press Window + R.
  • You have to enter MSC in the space given.
  • In the window that appears search for QBPOS Database Manager.
  • Finally, close the services.

The above solutions should have resolved you QuickBooks POS Error 121. Users who frequently get this error have resolved using these solutions. If you are still stuck, Feel free to call at QuickBooks Error Support Number +1-888-300-3913.

Rectify QuickBooks POS Error 121- Permission Denied

QuickBooks POS Error 121 occurs when you sign in with other than the ‘System admin.’ QuickBooks Error 121 says- ‘you do not have permission to choose the time-outs.’

QuickBooks Point Of Sale Error 121 is called as the Permission denied error and the error stops you from installing any updated in the software. If the user needs to install Updates, then we need to use ‘Sysadmin’ as a username& password.

What leads to QuickBooks POS Error 121?

  • The error appears when someone is logged in as a ‘Guest User.’
  • It will show a pop-up message saying ‘QB Point of Sale Error 121 denies access and you cannot have the authorization to select from the timeouts’.

Note: When you go to the software update section in QuickBooks Point of Sale, then look for the software update to amend the issue. Ensure to download the software and then run it on the server.

Solutions to resolve QuickBooks Error 121

To rectify QuickBooks Error 121, you need to remove all data & info from the Entitlement Client folder & search for WSAactivity.xml.record. Ensure to close Point of Sale before performing the below steps.

Close all Point of Sale Processes and Services

  • Firstly, Open Task Manager
  • Now go to the ‘Processes ’
  • Search and end the below processes:
    1. bpos.exe
    2. Qbposdbservice.exe
    3. Qbposshell.exe
  • Now close the Task Manager
  • Press Windows+R when you see a search window
  • Now enter Services.msc
  • In the services window, look for QuickBooks Point of Sale Database Manager XXXX
  • Now stop the service
  • Shut down the ‘Services Window’.

Delete the Necessary Files

  • Display hidden windows Folders

For Windows 8.1 & 8.

  • Press Windows Start option
  • Choose Control Panel
  • Now click ‘Appearance and’
  • Select ‘Folder Options’
  • Now click the ‘View’ tab
  • In the advanced settings, Press ‘Show Hidden files, folders, & drives.’
  • Click OK

Windows 7 and Vista

  • Right-click on the ‘Windows start option’ and select ‘Open windows explorer.
  • Press ‘Organize’ and choose ‘Folder & Search Options’
  • Click the ‘View’ tab
  • Press ‘Show hidden files and folders’
  • Unmark/clear the Checkbox for ‘Hide Protected Operating files’
  • Now Press YES on the warning message and press OK.

Windows XP

  • Select Tools & choose ‘Folder Options’
  • Press on ‘View’ tab & unmark/clear ‘Hide extensions for known file types’
  • Choose ‘show hidden files and folders’ & unmark ‘hide protected Operating system files’(recommended)
  • Press OK
  • Go to the below-given location as per your Operating system:
  • For Windows 8 and 8.1- c:\Program data\intuit\entitlement client \v8.0
  • For Windows 7 and vista- c:\Program data\intuit\entitlement client\ v8.0
  • For XP- c:\documents and settings\all users\ application data\intuit\entitlement client\v8.0
  • Now from the keyboard

Click CTRL+A to choose all files in the folder

  • Right-click and choose
  • Go back to the location – c:\ Program Data\Intuit\QuickBooks POS XX.
  • Now open the INI folder and delete the ‘WSActivity file.’
  • Open Point of Sale again & download and install Updates available.
  • Next, finish the registration process.

QuickBooks POS Error 121 | How to Fix?

QuickBooks POS Error 121 also called Permission denied error generally been occurred if someone tries to sign-in to their QuickBooks Point of Sale rather than system admin. When anyone experiences such an error the message “QuickBooks POS Error 121 denied you do not have permission to select from timeouts” pops-up on the computer screen. This type of error issue stops users to install any updated software. For installing any updates, users are required to login with system administrator. Therefore, if you come across with this specific error code while using your QuickBooks, take QuickBooks Help from well-qualified engineers to resolve the problem. Additionally, you can read the blog-post to know the effectual guides for troubleshooting it.

Why QuickBooks POS Error 121 Happens?

Due to the following mistake have been done by you, the QuickBooks POS Error 121 appears:

  1. When you are logged in as a ‘Guest User’ and then trying to update QuickBooks, at that point the following error code occurs
  2. An error message stating “QB Point of sale error 121 denied & you don’t have authorization to choose from the timeouts” appears on the screen
  3. On facing the error when you visit the help and software updates page in QuickBooks POS, you will see software update that will cope-up the issue. Software update has to be downloaded and keep running on the server and the work area

Procedures to Fix QuickBooks POS Error 121

To get rid of the QuickBooks Error 121, you are required to delete all the data & info from the Entitlement Client folder & also remove WSAactivity.xml file. Before start performing the resolution procedures, you have to be ensured that the Pint of Sale is closed on your Windows. Now, let’s begin to solve the problem!

Procedure 1: Close All the Point of Sale Process and Services

To do it, follow the given steps:

  • First of all open the “Task Manager” and then choose the option “Processes”
  • After that, search and end the exe processes mentioned below:
  1. bpos.exe
    2. Qbposdbservice.exe
    3. Qbposshell.exe
  • After closing all those exe file, you have to close the Task Manager now
  • And then, press “Windows+R” key simultaneously from your keyboard
  • In the search window enter “services.msc”
  • In the next step, you have to go to the Services window, search for QuickBooks Point of Sale Database Manager XXXX
  • Now end-up all the services
  • And close the ‘Services Window’

If the problem QuickBooks POS Error 121 still persists while working on your accounting software, then you are suggested to use the next procedure.

Procedure 2: Delete the Necessary Files

  • First, View the hidden Windows folders
  • For Windows 8.1 and 8
  1. Press Windows Start button on your keyboard
  2. Choose the “Control Panel” option
  3. Tap on ‘Appearance’
  4. Then, select ‘Folder Options’
  5. And click on the ‘View’ tab
  6. Under the “Advanced Settings” section, Press ‘Show Hidden files, folders, & drives’
  7. Now, click “OK”
  • For Windows 7 and Vista
  1. First, you have to give a right-click on the ‘Windows Start’ button and then select ‘Open windows explorer’
  2. Press “Organize” and choose ‘Folder & Search” option
  3. Click on the ‘View’ tab
  4. Press ‘Show hidden files and folders’
  5. Make sure the checkbox for ‘Hide Protected Operating files’ is unmarked
  6. Doing this a warning message appears on the screen, you have to click “Yes” to confirm
  7. And then press “OK”
  • For Windows XP
  1. First, you have to choose “Tools” option and then select ‘Folder Options’
  2. Press the ‘View’ button & un-check the statement ‘Hide extensions for known file types’
  3. Choose ‘show hidden files and folders’ & unmark ‘hide protected Operating system files’
  4. Now Press OK
  • Go to the location depending on your Operating System. The locations are mentioned below for every Windows separately
  • For Windows 8 and 8.1- c:\Program data\intuit\entitlement client \v8.0
  • Windows 7 and vista- c:\Program data\intuit\entitlement client\ v8.0
  • For XP- c:\documents and settings\all users\ application data\intuit\entitlement client\v8.0
  • Now, from the keyboard you have to press “CTRL + A” to select all the files in the folder and then right-click on them to tap “Delete” button and remove all the selected files
  • Go back to the previous location – c:\ Program Data\Intuit\QuickBooks POS XX
  • Open the INI folder and delete the ‘WSActivity file’
  • Open Point of Sale again & download and install available Updates
  • At last, you have to complete the registration process

Avail Reliable QuickBooks Support Service for Help

Don’t feel blue! In case you have tried all the aforementioned procedures and unfortunately still facing QuickBooks POS Error 121. There is a blue-chip QuickBooks Support Service you need to grab by sitting at your home through helpline number and get one-stop solution to annihilate the problem. The highly expert team is available round the clock to assist you in a proper way. Therefore, feel free to contact them!

Also Read :- Fix QuickBooks Company File Incorrect Password Error

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