How to fix ‘QuickBooks Unable to Backup Company File’ Error?

Quickbooks Errors Solution

QuickBooks® unable to back up company files’ is a QuickBooks® desktop error that appears when you try to back up company files (.QBW) data using  backup options of the software. The error may occur due to several reasons such as QBW file corruption, damaged ND files, etc. This post helps you understand the reasons behind such error and discusses solutions to help fix the issue.

Data is one of the most important assets for any organization. A regular backup of business data not only helps prevent data loss but also reduces downtimes and ensures business continuity.

QuickBooks®—a top-notch business accounting software—stores all the business data and transaction details in company files (.QBW) on local storage. This makes QuickBooks® data vulnerable to data loss due to hardware breakdown or software errors. Thus, keeping a regular backup of QBW files is critical.

QuickBooks® features an option to create a backup of company files on an internal or external drive. This helps you restore it in a few clicks if the company files get corrupt or accidentally deleted.

You may also automate the process to create a backup of your QuickBooks® company files at regular intervals.

However, while taking QuickBooks backup, you may sometimes experience errors such as,

QuickBooks Unable To Backup Company File
Backup failed

Reasons for QuickBooks Backup Errors

‘QuickBooks Unable to Backup Company File’ error may occur due to the following reasons:

  • Corrupt Company (.QBW) file
  • Damaged Network Data (.ND) file
  • Company file name exceeds the 65-characters limit
  • Company backup file exceeds 3 GB size limit
  • QuickBooks® files used by another program during backup process
  • Backup storage media isn’t available/connected
  • Wrong backup path in QuickBooks® settings

Steps to Resolve ‘QuickBooks Unable to Backup Company File’ Error

Below are the possible steps to resolve QuickBooks unable to back up company file error on a Windows PC.

Step 1: Run Anti-Virus/Malware Scan

Run a thorough antivirus or anti-malware scan on your PC by using any trusted antivirus or anti-malware tool. The step is important if the QuickBooks® backup error is caused by some malware or virus intrusion.

Step 2: Update QuickBooks® Software

You may need to reinstall QuickBooks® software if the backup error persists. However, that is not an ideal solution, as you will have to go through the entire QuickBooks® setup again.

Alternatively, you may check for the software updates. Installing the latest updates may also fix the QuickBooks® unable to back up company file error.

To check and install the updates,

  • Open QuickBooks® software and go to Help>Update QuickBooks…
  • Click on Update Now
  • Select the available updates and click on the Get Updates button to download the updates
  • Restart the software. It will prompt you to update, click Install or Yes and follow the update installation wizard
  • After installing the updates, reboot the system
  • Open the software and try to back up your .QBW company files

Step 3: Check Backup Path

QuickBooks® may fail to back up the company file if the backup path is faulty or unavailable. Check the backup location drive or directory before initiating the backup task. If backup directory exists on an external drive, make sure it is firmly connected to the system. To check, follow these:

  • In QuickBooks®, go to Preferences and check the backup directory or path where you want to save the backup company files
  • Verify the path and check if it’s valid and accessible

Step 4: Check and Rename the Company File (.QBW)

QBW file name should not contain any special characters. Also, the number of characters in the name should be 65 or less.

NOTE: If you use Loan Manager in QuickBooks®, recreate loan manager information after renaming the company file.

  • Go to your company file location C:\ Users\ Public\ Public Documents\ Intuit\ QuickBooks\  and check the file name
  • Right-click on the file and choose the Rename option
  • Remove extra and special characters from the file name. You may also rename the company file
  • Press ‘Enter’ and that’s it

Now try to back up your QuickBooks® data.

Step 5: Rename Network Data (.ND) File

You can’t back up a company file if the .ND file is damaged or you have moved the .QBW file to a different location on the PC without moving the corresponding .ND file during upgrade.

  • Open Windows File Explorer and go to C:\ Users\ Public\ Public Documents\ Intuit\ QuickBooks\
  • The .ND file has the same name as your company file with .ND extension

MyCompanyFile.nd
Or,
MyCompanyFile.qbw.nd

  • Right-click on the .ND file and choose ‘Rename
  • Add .old at the end of the file name extension and press ‘Enter’ to save

If you have moved the .QBW to a different location, copy the .ND file and paste it at the same location.

Go back to QuickBooks® backup option and try to back up the company file again.

Step 6: Use QuickBooks® Rebuild Data Utility

QuickBooks® has an option to rebuild company files. Most of the issues such as ‘Backup Failed’ or ‘QuickBooks unable to back up company file’ can be resolved by rebuilding the company files data.

Follow these steps to rebuild company files in QuickBooks® software:

  • Go to File>Utilities and click on Rebuild Data
  • Click the OK button if a prompt appears to back up the company file
  • Wait for a while and then click OK when ‘Rebuild has completed’ message appears

After the rebuild is done, go to File>Utilities>Verify Data to check if the rebuild was successful. Then try to back up the company files once again.

If these solutions don’t fix the backup error, use Stellar Repair for QuickBooks® Software.

The software can help fix the problem with company file and export a newly repaired copy of .QBW company file at your desired location. It’s the most advanced QuickBooks® repair tool to fix severely corrupt or damaged QBW files with complete precision. It also recovers data from QuickBooks® Backup file.

For more help related to ‘QuickBooks® unable to backup company file error’, leave a comment or reach us via Self Help & Support page.

Fix QuickBooks Unable to Backup Company File Error

Easy hacks to restore QuickBooks backup file to solve unable to backup company file error in QuickBooks:

When the people across the globe are getting dependent upon technology for every small thing, the accounting industry is not an exception. Entrepreneurs are getting more and more dependent upon QuickBooks accounting software for carrying out their daily accounting and bookkeeping activities. It also offers the facility to backup the company file and data, in order to ensure easy recovery of the data, in emergency cases or when necessary.

But despite being the top notch accounting software, QB users might encounter certain errors while working with the software. These types of errors can put a serious threat to the crucial data that is saved in the software. One such error is QuickBooks unable to backup the company file error. Well, this could be a serious error if ignored. Thus, the users are required to ensure that they take the necessary action towards this issue, as soon as possible. We have come up with this article, with an aim to provide the user with the proper knowledge of the error, along with the quick fixes of the same.

When this error occurs you may see the following error messages:

QuickBooks Unable To Backup Company File.

Backup failed.

QuickBooks users can also consult our support team, for professional assistance. All you need to do is just dial our toll-free number i.e. +1-844-521-0490, and our team of QuickBooks enterprise support experts and certified ProAdvisors will provide you with round the clock assistance.

Read also: What is QuickBooks Desktop Error -6123, 0?

Reasons behind restoration failure problem

One of the most commonly seen cause behind these kinds of error is when the .ND file is incorrect, or gets damaged. Also, if the.QBW file was moved at the time of an upgrade that too without moving the corresponding .ND file. The other causes of such failure can be as follows:

  • When the company file backup is saved to an external disk, this type of error could be seen.
  • Also, when the size of the company file exceeds 3 GB, the user might encounter such kind of error.
  • In case another program is running in the background scanning QuickBooks desktop.
  • Also, the case may be when there is an .ADR extension in the file’s name.
  • Another reason can be, if the backup is being restored over an existing company file.
  • If you company file name includes certain special characters, then the backup failure issue can trouble you.
  • And the list continues……………………………….

Errors Associated with QuickBooks unable to backup company file

The QuickBooks unable to backup company file error can become a reason behind the occurrence of various other errors, such as:

Techniques to fix ‘QuickBooks Unable To Backup Company File’ error

There can be various methods or techniques to fix the issue. We will be discussing some of the most effective techniques to restore the QuickBooks backup file.

Technique #1: Renaming the company file and removing special character from the name

  • First of all right click the file name, and then select the Rename option.
  • Enter a new file name, and ensure to avoid entering special characters in the company file name.
  • Lastly, hit Enter and you are good to go.

Technique #2: Repairing the company file

Due to various reasons, the company file might get affected. Thus, it is recommended to use the QuickBooks file doctor tool, in order to troubleshoot any data damage.

QuickBooks file doctor icon - Screenshot

Technique #3: Verify true backup file

  • The very first thing to remember is that the file should not be less than 6 MB. Thus, the users is required to Verify or cross check the file size, once done with the company file backup.
  • The next thing is to right-click on the File option, and then hit the Properties option, in order to verify the file size.
  • If the file size is less than 6 MB, then the file is not a true backup file, in such a case the user is required to make a new backup.

Technique #4: Utilize the same or new version of QuickBooks while restoring the backup file

To know the QuickBooks version that the user is currently using, especially at the time of restoring the backup file, the user can simply use QuickBooks File Manager.

Technique #5: Avoid overwriting an existing file

  • The user is required to save the file on a location that can be easily accessed.
  • In case the file name resembles any other file name in the same folder, then a message will be seen on the screen The file name exists. Would you like to overwrite this file?
  • Then, in such case the user will be required to click on NO, and then change the file name.

You may also like: Easy Steps to QuickBooks installation error codes 1904, 1402

Technique #6: Run the Verify/Rebuild Utility Tools

Resolve any data issues within the company file using the Verify/Rebuild Utility Tools. Follow the steps below to perform these steps:

  • To manually repair QuickBooks, the user is required to visit the QuickBooks File menu, and then Utilities and Rebuild data.
rebuild data - screenshot
  • The next step is to visit the QuickBooks file menu and then move to the Utilities and Verify data option.
rebuild data - screenshot

Technique #7: Backup the Company File to an external drive or flash drive

In case the error continues to trouble the QB user, then save the backup of the QuickBooks company file to a local hard drive partition on the system, followed by copying the backup to an external drive. Steps involved in the process are as follows:

  • To begin with, the user is required to visit the File menu, and then choose the Save copy or backup.
  • Once done with that, choose the backup copy, followed by clicking on Next.
  • Then, pick the local backup option, and hit Next.
Create local backup of QuickBooks company file - Screenshot
  • Now, the user is required to select save it now, when prompted and then hit Next.
  • The next step is to browse to a location on the local drive, and then tap on the Save button.
backup your company file - Screenshot
  • Once done with that, the user is required to minimize QuickBooks desktop.
  • Followed by locating the backup file on the local drive.
  • The next step is to right click on the file and select Copy option.
  • Now, open the Windows Explorer window.
  • Moving ahead, double click the driver letter that corresponds to the external drive or flash drive, in order to open it.
  • The last and final step is to right click on the empty space that is inside the window, followed by hitting the paste option.

Technique #8: Setting up QuickBooks desktop to use new company file name

  • In this process, the user is required to click on open or restore an existing company file in the QuickBooks file menu.
Open or restore an existing company file - Screenshot
  • And after that select open a company file and hit next.
  • End the process by selecting new company file name, and click open, and you are good to go.

Read also: Troubleshoot the Pdf and Printing Errors with QuickBooks Desktop

Winding up!!

Fixing the QuickBooks unable to backup company file error can be a serious issue if ignored. Thus, it is highly recommended to take necessary action, as soon as the error is encountered. In case following any of the above methods didn’t work in your favor, we would recommend the user to seek for some professional assistance. You can ring up to our 24/7 QuickBooks error support team at our toll-free number i.e. +1-888-300-3913.

You are always welcomed by our team of experts and certified accounting professionals. Our team do not leave any stone unturned to provide the best possible round the clock assistance. Thus, do not hesitate to discuss your issue with our seamless technical team.

How to Fix QuickBooks Unable to Backup Company File Error

Data is considered to be the most crucial aspect of a business and QuickBooks stores all this critical data on the local storage of your computer. Failure of the hardware device or attack of a malicious infection can damage data. Thus it is essential to regularly backup your data to avoid such troubles. QuickBooks provides a convenient way to back up the company file with a few clicks, and you can also set up automatic backups to automatically backup of your company file data at regular intervals, but problems arise when backing up data trigger errors in QuickBooks. If you find that your QuickBooks is unable to backup company file, then follow the steps mentioned in this article to quickly troubleshoot the error. If you are also getting “QuickBooks Unable to Backup Company File” error, then follow the complete article until the end for complete troubleshooting info.

Are you Unable to Backup Company File because of Faults in QuickBooks Desktop? Call Direct Helpline Number (844)-888-4666 and Get Help Resolving the Error from Certified Experts

A Quick Description of QuickBooks Company File Backup Error

If you are trying to backup multiple company files or the file you are trying to backup is large in size, then there are possibilities of getting errors during backup. One more instance when you can get such errors is when you frequently switch the devices to store the backup. Once you encounter the error you might get one of the following error messages on your screen:

[Backup Failed: QuickBooks was unable to back up your company file.  QuickBooks could not create a disk image]

QuickBooks Unable to Backup Company File

[Backup Failed: QuickBooks was unable to back up your company file. QuickBooks could not copy the company file]

You might also get the same back error while backing up your data using Intuit Data Protect. Follow our article for detailed instructions to fix Intuit Data Protect Backup Failed error.

Reasons that Cause Unable to Backup Company File Error

  1. The primary cause of the error is the unavailability of the storage device that stores the backup file. For example, The external storage device where QuickBooks backup is created is no longer connected to the computer.
  2. Damage in the company file data is also a reason that causes failure to back up the data in QuickBooks.
  3. Setting up a wrong backup path can cause QuickBooks to freeze or display backup failed error to the user.
  4. In case, if there in not enough storage available on the memory to store the backup file.

The Solution to Resolve QuickBooks Company File Backup Error

Solution 1: Verify and Rebuild QuickBooks Company File

  1. Open QuickBooks and from the File menu go to the Utilities drop-down and select Verify Data.
  2. If Verify Data tool found issues with the company file then go to the Utilities drop-down once again and click Rebuild Data.
  3. Let the tool repair the damage in the company file and once done, try to backup the company file again.

For more detailed instructions follow our article on how to run QuickBooks Verify and Rebuild Data Tool to resolve damage in the QuickBooks Company File Data.

QuickBooks Verify Data Tool

You can also use QuickBooks File Doctor if you don’t get the desired results running the Verify/Rebuild Data Tool.

Solution 2: Verify the Backup Directory in QuickBooks

  1. Open QuickBooks Desktop and navigate to the Preferences section.
  2. Navigate to the Backup Options section.QuickBooks Backup Options
  3. Check the backup directory you have selected in QuickBooks under the Local Backup Only section.
  4. Make sure QuickBooks has a valid path to create the backup file.
  5. If you found the backup path to be incorrect or unavailable, then click Browse and select the right folder location where you want to save the backup of the company file.Change QuickBooks Backup Path
  6. You can also change the backup path before taking the backup of the company file from the Create Backup window.

Solution 3:  Rename QuickBooks Network Data (.ND) File

  1. Exit QuickBooks Desktop software and open Windows File Manager.
  2. Navigate to C:\ Users\ Public\ Public Documents\ Intuit\ QuickBooks \ and locate the network data file.
  3. The file will have the same name as your company file but with .ND extension.
  4. Right click the file and select Rename.Rename QuickBooks Network Data Files
  5. Add .OLDFILE at the end of the file name and save the file.
  6. Try to create a backup of the company file once again.
  7. If error “QuickBooks was unable to back up your company file” still appears, then follow the next troubleshooting method.

Solution 4: Verify Available Storage on the Backup Device

If you are getting an warning message “To backup your company file, there must be 645106849 bytes of space available on 192.168.0.243, but currently thee are only 31055872 bytes available. Please free up some space on this drive and try again“,

QuickBooks Backup Failed Error

then this indicates low storage on the backup storage and you must consider deleting unnecessary files from the drive to provide sufficient space for QuickBooks to create a backup. Here is a detailed guide to free up space on your storage devices.

Solution 5: Reset QuickBooks Updates

  1. Open QuickBooks and click the Help tab.
  2. Select Update QuickBooks Desktop option and go to the Update Now tab.Update QuickBooks Desktop
  3. Check-mark the Reset Updates option and click Get Updates.Reset QuickBooks Update
  4. Click OK to continue and when QuickBooks ask for permission to install updates click OK once again.
  5. Exit Update QuickBooks window and restart QuickBooks Desktop.
  6. Try to backup the company file once again.

If none of the solutions listed in this article helps you resolve the QuickBooks unable to backup company file error”, then as a final troubleshooting step you can try running QuickBooks Install Diagnostic Tool, that will help resolve any installation errors that might be causing issues backing up the company file.

In case if you are still facing problem backing up QuickBooks Company file, then this indicates unrecoverable damage in the company file and you will require to restore the most recent backup of the company file before taking the backup. If you need help restoring your data or repairing the damaged company file, then you can get in touch with us at our Technical Helpline Number+1-888-300-3913.

QuickBooks Unable To Backup Company File | How Do I Fix

“QuickBooks unable to back up company file” is a daunting situation that prevents the program from backing up your crucial financial data. Your financial data can be considered as the backbone of your business, and an accidental loss of your financial data can cause your business to free-fall. Other instances of the same error can be seen as- “QuickBooks Won’t Restore Backup” “QuickBooks Backup Freezes” “QuickBooks Backup Stuck at 99” “QuickBooks Backup Error, Unable to Continue”.

There may be several reasons that may bring forth the “QuickBooks is unable to back up the company file error,” such as hardware failure or data damage caused due to the virus or malware infection. It is wise to backup your crucial financial data periodically to avoid any data-disruption. In this post, we will dig deeper into the feasible causes of QuickBooks cannot backup the company file and its troubleshooting solutions.

Wondering how to back up a company file in QuickBooks in a fail-safe manner? Dial our QuickBooks support number (855)-526-5749 to acquire comprehensive assistance from qualified experts

Reasons behind QuickBooks Desktop Unable To Backup Company File:

Several issues in the software may promote the warning: QuickBooks was unable to backup the company file error in the program. Check the below-listed bullet points to check the primary causes of the issue-

  • A backup process will get interrupted when there is no storage device to store the backup file.
  • A QuickBooks back up freezes when the backup path is faulty, and you may not be able to proceed with an on-going back up process
  • In QuickBooks, there is a limitation with the backup file size of 3GB, and if the file to be backed up exceeds the standard, QuickBooks Desktop may not be able to backup the company file.
  • The name of the file size exceeds the limitation of 65 characters
  • Damage in company file may also evoke the QuickBooks 2014 unable to back up the company file
  • Missing or damaged Network Data file used by the QuickBooks to access company file over the network

How to Resolve Unable To Backup Company File Error in QuickBooks?

Now that you are aware of the QuickBooks unable to back up company file error and causes that may evoke the technical nuisance, let’s proceed further with the troubleshooting solutions.

Solution 1: From QuickBooks Tool Hub, Run Verify & Rebuild Data Utility

Verify and Rebuild Data Utility works together to fix data damage in the QuickBooks company file. Verify Data self-determines common issues in the QuickBooks company file. If the error in the QuickBooks back up exists, you may see this message on the screen. “Verify has detected a problem that prevents a backup from continuing.” The issues detected by the Verify Utility get self-resolved by the Rebuild Data utility. You have to Download QuickBooks Tool Hub from the legit website of Intuit, and then run the tool to repair company file in QuickBooks and try to back up the company file.

Solution 2: Verify the Backup Directory in the Program

When QuickBooks is not able to back up the company file, it may be due to a faulty backup path. Verifying the backup directory may give you a clear picture of the error.

  • Navigate to Preferences section in QuickBooks
  • Now check the backup directory where you want to save your backup files
  • Check if the path is valid to create the backup files in the program

Solution 3: Rename Network Data File

Network Data (.ND) file help QuickBooks to access the company file over the network. Renaming the damaged .ND file may resolve QuickBooks is unable to back up the company file issue.

  • Quit QuickBooks application and navigate to the network data file from Windows File Manager
  • You will see the corresponding network data file of the QuickBooks company file having .ND extension.
  • Right-click the file and choose Rename from the drop-down
  • Add .OLD at the end of the file name (i.e., .ND.OLD)

Now back up your QuickBooks company file to keep it secure against the data loss threats.

NOTE: Some other QuickBooks Company File Errors you might encounter:

Fail-Safe Guide to Update QuickBooks Company File
Fix QuickBooks Error 6143 While Opening Company File
QuickBooks Company File Not Found- Fixed In 3 Easy Steps

Having Technical Unease!

If you have any technical difficulties while following the troubleshooting procedures for QuickBooks unable to back up the company file problem, then you may reach out to our QuickBooks error support team by dialing +1-888-300-3913. After analyzing the severity of the error, experts assist you with a suitable solution for QuickBooks, unable to back up the company file problem.

Fix QuickBooks Unable to Backup Company File Error

Guide to the QuickBooks unable to backup the company file error:

With the launch of the accounting software -QuickBooks, the accounting industry has undergone a drastic change. For the past few years, the small and medium scale businesses depend highly on this application, as it helps in managing their finances by analyzing the spends and income, generating reports, taking backup of data and more.

QuickBooks might be a very robust application, however it is not immune to any kind of technical glitches. Often users face errors while working on the software and one crucial error is QuickBooks unable to back up the company file error. So, in this article we will discuss in detail about this problem. So keep read on!

You may see the following error message on your desktop screen:

QuickBooks Unable To Backup Company File.

Backup failed.

Why behind Error message: QuickBooks was unable to back up your company file

Data is a very crucial factor for any business and QuickBooks helps the companies to store them in local storage of the system. However, when the hardware crashes or if the file gets corrupted then there is a high chance of the data to get damaged. So that’s why QB offers an efficient way to back up the data and avoid such situations. But if the problem of QuickBooks unable to backup company files comes up then it needs to be addressed right away. Below are some of the causes why this error occurs.

  • When the backup company file is saved in the external drive
  • This error also occurs when the size of the company file is more than 3GB
  • When any other program is running in the background scanning QuickBooks desktop
  • The error might happens if the file name has .ADR extension
  • If the company file has special characters
  • Another reason can be that the backup is being restored over an existing company file
  • At times when the path of the company file is too long

Read Also: How to Resolve QuickBooks error code 15241?

Errors that are related to QuickBooks unable to backup company file

When this error occurs you may get one of the following error in your QuickBooks desktop:

Solutions to QuickBooks Unable to backup company file error

Following are the solutions for fixing “QuickBooks Unable To Backup Company File” Error:

Solution 1: Renaming Company file and deletion of special characters from the it

  • The first thing to do is to right click on the file option and then select the rename option
  • Now enter new file name and make sure that it doesn’t have any special characters
  • After that click on Enter key.

Solution 2: Fixing Company File using QuickBooks file doctor

QuickBooks file doctor icon - Screenshot

At times due to different reasons the company files get damaged and so it is suggested to use the QuickBooks File doctor tool to repair it.

Solution 3: Backup Company file into an external or flash drive

  • Firstly, go to File Menu and then choose Save Copy or backup
  • After that select the backup copy and then click on Next
  • Now choose the Local Backup and again click on Next
  • You will be asked ‘Where do you want to save your backup copy’ you have to select Save It Now and then click on Next option.
  • Now find a location on your local drive which is generally C:\ Drive and then hit the Save button
  • You have to minimize QuickBooks Desktop
  • Once done, search for the backup file on the local drive
  • Now right-click on the file and then select Copy
  • You have to open a Windows Explorer Window
  • To open the external or flash drive, double click on the drive letter that corresponds to the drive
  • Now right-click on the file and then select Paste.

See Also: Resolve QuickBooks web connector error QBWC 1085

Solution 4: To use New company file name, Set up QuickBooks Desktop

  • Click on Open or Restore an existing company, from the QuickBooks file menu
Open or Restore an existing company - Screenshot
  • Now choose Open a Company file and then click on Next
  • Once it is done choose the new company file name and then hit the Open tab.

Solution 5: Run the Verify and Rebuild Utility Tool

Step 1: To run the rebuild utility:

Utilities (Verifying the Data or Rebuild Data) - Screenshot
  1. From the File menu, click on Utilities.
  2. Select Rebuild Data.

Step 2: To run the verify utility:

Verify hosting data
  1. From the File menu, click on Utilities.
  2. Select Verify Data.

Read Also: How to Resolve the QuickBooks Error Code 15103?

The QuickBooks unable to backup company file error can be easily fixed. But at times you might get stuck and so during those times you can always take help from QuickBooks support team who are available 24×7 to guide you through the problem. Our experts and Intuit certified professionals are easily available at +1-888-300-3913 will be happy to help you.

QuickBooks Unable to Backup Company File Error

Data is one of the most sensitive aspects of the business, without which the business might not be able to work even a single day. When the data is managed manually or on paper gets misplaced, it is next to impossible to reclaim it. But if you are a QuickBooks user, then backing up the data or the company file, is one of the best features offered by this software. This feature not only helps in case of data loss, but also ensures safety of the data from any kind of accidental data loss.

Read also: How to create a QuickBooks portable company file?

The exception to the above feature is when the QuickBooks user is unable to backup the company file, which means that the QuickBooks software is unable to create the backup of the crucial data. It is an undeniable fact that backup of data is very much essential in order to create a copy of the company file on which the user is working, in order to recover it easily in emergency cases.

If your software is unable to create the backup, then the case is sensitive and ignoring it might lead to fatal consequences. Well, need not to panic, as we have come up with this article to assist you in resolving this issue and also finding out the hidden reasons behind such error.

In case you need immediate help or technical support, you can dial our toll-free number +1-844-405-0907 to save your time and efforts, and we will ensure that you are provided with the best possible care and solutions.

Do you know what is back-up of company file?

A few of the non-technical QuickBooks users might not be well aware of the fact what actually is backing up of QuickBooks company file. Basically, a backup is the data that the user needs to re-create the company file. Backing up the company file rescue the users in case of accidental data loss. It is always recommended to backup the company file on a regular basis in order to avoid any kind of issues later on. At the time of backing up the data or the company file, QuickBooks users might encounter certain errors, which include error messages:

  • Backup failed
  • QuickBooks unable to backup company file

Most Common errors you may see

You must know the reasons behind the error

  • The basic cause of the error is the unobtainability of the storage device that generally stores the backup file.
  • Any kind of damage in the company file might also lead to such error.
  • Another reason can be setting up a wrong backup path leading QuickBooks to freeze.
  • In case the company file name is having more than 65 characters.
  • One more reason behind such error can be when the user is trying to take backup on an external hard disk.
  • If the company file is more than 3GB in size, then also such error can be encountered.

It should be noted that, since the real culprit behind the QuickBooks failure to backup error might not be identified instantly, identifying the most appropriate solution might be difficult at first for the QuickBooks users and this might end up in hit and trial method. However, seeking for expert assistance by QuickBooks enterprise support team in such cases is recommended, as they have an in-depth knowledge and experience to tackle such errors in one go.

How to fix QuickBooks Unable To Backup Company File Error?

Talking about the methods to get rid of such error, the QuickBooks users have two to three options. We will be discussing each of the method along with the steps to be followed in each. So, without wasting much time, let us have a look:

Note: Remember that your QuickBooks desktop is up to date and have the latest version on t.

Method #1 Setting up QuickBooks Desktop to use the new company file name

  • To begin with the method, the very first step is to click on ‘Open or Restore‘ an existing company from the QuickBooks ‘File menu‘.
  • After that, the user is required to choose ‘Open a company file‘, followed by clicking on ‘Next‘.
  • The last step is to select the ‘New company file name‘ and tap on ‘Open‘.

Method #2 Backup of company file into an external drive or flash drive

  • The very first step is to visit the ‘File‘ menu and then choose Save Copy or Backup option.
  • After that choose the ‘Backup copy‘ and then tap on ‘Next‘.
  • Once done with that, the user is required to select ‘Local Backup‘, followed by selecting ‘Next‘.
  • Moving ahead, the user should select ‘Save it now‘, when asked, and then click on ‘Next.
  • After that browse to a location on the local drive and then tap on the ‘save button‘.
  • Minimize the QuickBooks Desktop and head to the next step.
  • Now, locate the backup file on the local drive.
  • Then, right-click on the file, followed by selecting the ‘copy‘ option.
  • Once done with that, open a ‘Windows Explorer‘ window.
  • After that, double-click the drive letter that corresponds to the external drive or flash drive to open the same.
  • Now, right-click on ‘File‘ and then select the ‘Paste‘ option and you are good to go.

Method #3 Rename the QuickBooks Desktop Company file

Before making any kind of changes to your company file, the user is required to take a backup of the same in order to avoid any mess. Also, if the user is using Loan Manager, then he/she is required to recreate the loan manager information once the company file is renamed.

  • The first step is to ‘launch the Desktop and then open the company file.
  • Now, the next step is to Press F2 or Ctrl+1‘ which will open the ‘Product Information‘ Window.
  • Do not forget to note the location of the company file listed in the ‘File information field
  • Now, navigate to the location of the company file. This step might vary with the Windows version, just like:

Windows 10,8.1 and 8: The users of Windows 10, 8.1, and 8 are required to right click the ‘Windows start‘ button and then select the ‘File Explorer’.

Windows 7 and Vista: Whereas, other users are required to right click the ‘Windows start’ button and then select the ‘open windows explorer‘ option.

  • The next step is to right-click the file and the choose the ‘Rename‘ option
  • Once done with that, the user is required to type the new company file name and then hit ‘Enter‘. If the Windows prompts the user to confirm the action and then tap on ‘Yes‘.

The backing up of the company file is an unavoidable process. Therefore, if you face any kind of problem while backing up the data or the company file, do not ignore it and immediately look for professional assistance. You can dial our toll-free number .i.e. +1-888-300-3913, and talk to our QuickBooks error support executives regarding QuickBooks associated errors.

Also Read :- QuickBooks Desktop Display Issues (Windows)

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