How To Fix Quicken Error OL-304-A | Computers & Internet

Quicken Errors Solution

Quicken Error Code ol-304-a on Windows 7,8, 8.1 or 10 or related to Office 2007, 2010, 2013, 2016 or 365 can happen during launch, open, install, download, deleting, removing, uninstalling, exporting, importing, printing, add accounts, update, sync.

Fix Steps Guide to resolve Quicken Error ol-304-a

This issue can be a problem with Security application, Quicken installation, the PC hardware, Internet, Windows or with a third party application installed in your PC, which is preventing normal operation of the application.

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  1. Check if the Windows Updates are installed.
  2. Check if the Internet is working fine.
  3. Chcek if the hard drive of the PC is having free space.
  4. Make sure the RAM memory usage is low and enough memory is left for the application to perform.
  5. If you have installed any security software, uninstall that.
  6. Check if the Security software is up to date.
  7. Uninstall any recently installed third party applications.

If the ol-304-a persist, contact an expert technician to get the issues fixed.

Quicken Error OL-304-A? How to Fix ?

If you are trying to fix this error code OL-304-A in Quicken then you have landed on the right page. You can encounter this error message while using online services in Quicken software. Although it’s a very common issue and you could be resolved these issues by yourself own. using some quick fixes. Before moving further you need to know the exact causes behind Quicken Error OL-304-A, let’s dive into the facts:

Reason for Quicken Error OL-304-A While Using Online Services

  • The primary reason is you have not setup your financial account properly in Quicken software.
  • Another reason is your financial institution has not authorized your Quicken online services.
  • Or your bank account has been deactivated however the Quicken account is still active.
  • You may not be using an updated Quicken Software which could propel the Quicken error code OL-304-A.
  • The last one you could your account has changed the bank.
  • Above are the most common reasons behind OL-304-A error quicken, read the sections below to get eliminate this annoying issue.

How to Fix Quicken error OL-304-A

Step 1 Basic Troubleshooting

Make sure you have updated your windows, sometimes new Quicken software doesn’t work well with outdated windows.

Step 2. Update Quicken

You need to use the updated Quicken software as the company releases many bug fixes into the new version:

Step 3. Contact your bank to Activate Online Services

Case 1. At times the Quicken error code OL-304-A could also occur if online services for your account are not activated by your bank.

You need to contact and speak to your bank for online service activation for particular services such as bill payment, downloading transaction statements.

Case 2. Another reason behind code OL-304-A is if you have closed your account in your financial institution but the account is still active in Quicken.

In both, You’ll have to deactivate and then reactivate the online services for your account. The steps are described below.

Tip: If you have intentionally deactivated your account or credit card and do not want to reactivate then stop the troubleshooting after step 3.

Step 4. Deactivate Online services for your Account.

You’ll have to ignore the code for quite some time and follow the procedure with the below deactivation process:

Step 5. Reactivation Online Services for your Account

Now restart the Quicken and also this will solve the Quicken error code OL-304-A.

Quicken Error OL-304-A

Quicken Error OL-304-A occurs when updating bank account using online services. Error Code OL-304 generally arises when an account isn’t authorized to sync with Quicken software.

You may encounter the message as shown below:
Your financial institution does not recognize the account (account name)

In this post, we’ll discuss the causes and solution steps to fix this problem.

Causes for Quicken Error Code OL-304-A

  • The bank account isn’t authorized to sync with Quicken
  • Improper setup of an account
  • The account has been closed with the bank

Things to do before proceeding with the troubleshooting steps

1. Create a Quicken data file backup

Our recommendation is to create a Quicken file backup prior to taking any troubleshooting steps because if there would be any fallback in between the process so you can come back to the same place where you started. To create a backup:

  • Open Quicken
  • Go to Backup and Restore > Back up Quicken File…
  • Click on Back up Now

2. Don’t let the transactions entered into the register automatically

It will help you to prevent duplicates in the account register and also ensure that not to enter transactions into the register automatically. To do this:

  • Open Quicken
  • Go to Edit > Preferences
  • Select Downloaded Transactions
  • Uncheck Automatically add to banking register
  • Then click OK

Note: Process to fix Quicken Error OL-304 may be complex, you can speak with TheSupportZone expert for a quick resolution. Dial TollFree or leave us your message.

5 Simple Methods to Fix Quicken Error OL-304

Method 1: Update Quicken to the Latest Release

  • Open Quicken
  • Go to Help > Check for Updates
  • If an update is available to install, click on Yes to launch it.

Method 2: Refresh Online Account Information

  • Click on the Account(To the left side)
  • Once account register is open click on the top-right gear icon with a drop-down menu
  • Then click Update Now (Ctrl+Alt+U)
  • Next screen prompts you to enter a vault or bank password
  • Then click Update Now

If the above 2 methods doesn’t work, please proceed further with the below troubleshooting steps.

Method 3: If your Bank Account has been Closed

There are some chances that you have several accounts with a single bank and you closed one of the accounts, so whenever you’ll update the other accounts it may show you this error code.

In this situation, we need to deactivate the online services for the closed account. To do that:

  • Open Quicken
  • Go to Tools > Account List (Ctrl+A)
  • Click Edit to the account that has been closed
  • Select the Online Services tab
  • Then click on Deactivate and Yes to confirm
  • Now click OK

Method 4: Ensure about Online Services with the Bank/Financial Institution

You may need to contact your bank/financial institution in order to activate or ensure about the online services. If your account is active with the bank there are some chances that it’s not been authorized for downloading bank transactions into Quicken.

Once they’ll authorize to sync accounts, you can easily download transactions or pay bills using Quicken.

Method 5: Deactivate and Reactivate Quicken Account

Deactivate Account

  • Go to Tools > Account List (Ctrl+A)
  • Now you can click on Edit to an account that causing this problem
  • Select the Online Services tab
  • Then click Deactivate
  • Now click Yes to confirm
  • Then click OK and Done

Reactivate Account

  • Go to Tools > Add Account…
  • Then select the type of an account such as Checking, Savings, etc.
  • Now click on Advanced Setup(to the bottom left corner)
  • Now type the name of your bank/financial institution
  • Then click Next
  • Select a suitable connection method and click Next
  • Now enter the bank Username and Password
  • Then click Connect
  • Now Quicken starts to look up your account at a bank
  • Once you can see the list of your accounts, it’s time to reactivate account(s)
  • Instead of adding the accounts again, you need to LINK it with an existing account in Quicken(See an image below)
  • Then click Next and Finish

Reason for Quicken Error OL-304-A

Before moving further you should know the exact reasons behind Quicken Error OL-304-A, let’s dive into the facts:

  1. The primary reason is you have not setup your account properly in Quicken software.
  2. Another reason is your financial institution has not authorized your Quicken account for online services.
  3. Or your bank account has been deactivated but the Quicken account is still active.
  4. You might not be using an updated Quicken Software which can propel the Quicken error code OL-304-A.
  5. The last one could be your account is changed by the bank.

Above are the most common reasons for OL-304-A error quicken, read the sections below to get rid of this annoying issue.

Quick Fixes for Quicken error OL-304-A

Step 1. Basic Troubleshooting

  1. Ensure you have updated your windows, sometimes new Quicken software doesn’t work well with outdated windows.
  2. At times, some antivirus security software or firewall settings could hamper the Quicken operations. Uninstall the software and relaunch Quicken.
  3. Make sure internet connectivity is strong.
  4. Your system should have sufficient RAM to support Quicken software.

If these methods solve Quicken Error OL-304-A, then there is no need for further troubleshooting. Else move further to step 2.

Step 2. Update Quicken

You should always use the updated Quicken software as the company releases many bug fixes in the new version:

  1. Firstly, open the Quicken software on your computer.
  2. Now navigate to the help section in Quicken software.
  3. Further from the drop-down list click “Check for Updates”.
  4. Click “Yes” to install, if any update is available.

Alternatively, if you do not see the “Check for Updates” tab then follow the one-step update method given below.

  1. In your Quicken software, click on “Tools”.
  2. Now you need to click on “One Step Update”.
  3. Further press the “Update Now” tab.
  4. Thereafter Quicken will display the update available, now click “Download Update”.

Step 3. Contact your bank to Activate Online Services

Case 1. At times, the Quicken error OL-304-A could also occur if online services for your account are not activated by your bank.

You need to contact your bank for online service activation for particular services such as bill payment, downloading transaction statements.

Case 2. Another reason for Quicken error OL-304-A is if you have closed your account in your financial institution but the account is still active in Quicken.

In both cases, you will have to deactivate and then reactivate the online services for your account. The steps are described below.

Tip: If you have intentionally deactivated your account or credit card and do not want to reactivate then stop the troubleshooting after step 3.

Step 4. Deactivate Online services for your Account

You will have to ignore the Quicken error OL-304-A for quite some time and follow the below deactivation process:

  1. Firstly, you need to accept all the downloaded transactions in Quicken account register.
  2. Then click “Tools” on your Quicken dashboard.
  3. Now click “Account List”.
  4. Further, a list of accounts will open and click “Edit”, next to the account facing OL-304-A.
  5. Thereafter click on the “Online Services” tab in the “Account Details” window.
  6. Now under the online setup category, click “Deactivate” and then click “Ok”.

Step 5. Reactivation Online Services for your Account

  1. You need to again click “Tools”.
  2. Now click on the “Account List”.
  3. Further, you will have select the deactivated account and click “Edit”.
  4. Now in the Account details window click the “Online Services” tab.
  5. Thereafter click “Set up Now” under Online setup.
  6. Now you need to enter the name of your financial instruction and then click “Next”.
  7. Enter the login credentials of your bank and then click “Connect”.
  8. Further now Quicken will scan for the accounts for login details provided and will show a Link. Now you can choose the LINK displayed.
  9. Finally, click “Update Now” in Account Actions sections for refreshing your online setup information.

Now restart the Quicken and this will solve the Quicken error code OL-304-A.

Conclusion

These troubleshooting steps will solve the Quicken error OL-304-A, as this problem is more related to the incorrect setup of your account in Quicken software. If you have intentionally closed your account then you can leave the troubleshooting after Step 4 (Deactivation). If you want to restart the online services for your account then proceed until the last step.

Also Read :- Fix Quicken Error ol-362-a in 2 Simple Steps

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