How to Fix the QuickBooks Error 1321?

Quickbooks Errors Solution

QuickBooks Error code 1321 generally shoots if the installer unable to write any certain file because of the lack in permissions or other permission related problem. In such situation, the user supposes to update the privileges for the QuickBooks files or error message sources. By doing so, you can easily fix the QB error codes without any hassles.

When installing or updating, you may see Error 1321, followed by one of these messages:

Note: In these errors the actual .dll file name can be differ. If you click on Retry button, you may see more than one error messages and the your software installation or software update may fail.

The installer has insufficient privileges to modify the file C:\Program Files\Intuit\QuickBooks\sdkeventl.DLL

The installer has insufficient privileges to modify the file C:\Program Files\Intuit\QuickBooks\CfScan.DLL

The installer has insufficient privileges to modify the file at C:\Program Files\Intuit\QuickBooks YEAR\QBONLI32.DLL

The installer has insufficient privileges to modify the file [2]

The installer has insufficient privileges to modify the file C:\Program Files\Intuit\QuickBooks Point of Sale X.0\dataimporter.exe

Encountering this error can be very much annoying for many QB users, but tackling it becomes easy by carrying out the steps we will be discussing later in this post. However, if you feel the need of technical assistance, or you think that handling this error can be a bit tricky for many QB users. Need not to worry, give us a call at our toll-free number i.e. 1-844-521-0490 and our experts will be more happy to fix the issue on your behalf.

Possible Causes of QuickBooks Error 1321

  • If you see that update process taking much less time than copying a file process.
  • QB update Installation process has been blocked by antivirus or firewall settings.
  • Windows permission restricts the folder access authority. Due to that the user unable to access the file of a specific folder.
  • The file referenced in the error is in use or damaged.

You may see the following error message on your computer screen:

Error message 1321 - Th installer has insufficien privileges to modify the file

You may also see: What is the solution of QuickBooks error 9999?

Fixing QuickBooks Error 1321: The Installer has Insufficient Privileges to Modify the File

Sometimes, fixing error code 1321 might be little bit tough task for the users. In that situation users should not be worried about this. Calling to support team could be a great idea for the users. Perform the troubleshooting steps in order to resolve QuickBooks error 1321.

Solution 1: Retry to download and install the update

  • Whenever you experience this error code – simply click on the “Retry” tab in order to finish the update process.
QuickBooks error 1328 - Screenshot
  • In case, the problem pertains – hit onto the “Cancel” icon and later, click on the “Options” icon.
  • Disable or turn-off the antivirus program temporarily.
  • Finally, try again to install the QuickBooks desktop in a right manner.

Solution 2: Update the Insufficient User Privileges

Update the user privileges to modify your file - Screenshot
  • During the installation process an error appear in the dialogue information windows. For Instance: AcrobatConnect.cfg shoots the error message on the display.
Error 1321.The Installer does not have proper rights to modify the file C:\Windows\system32\Macromed\Flash\FlashPlayerTrust\AcrobatConnect.cfg. Action ended 11:21:48: InstallValidate.
  • Set the permission privileges on the folder given in the error message. For instance:
\Windows\system32\Macromed\Flash\FlashPlayerTrust\AcrobatConnect.cfg

On Windows XP Professionals:

  • Click on the “Windows+E” key to open/access the ‘Windows Explorer’.
  • Navigate to the error 1321 message parent folder.
  • For instance: Follow the path of parent folder c:\Windows\system32\Macromed\Flash\FlashPlayerTrust\AcrobatConnect.cfg is FlashPlayerTrust
  • Perform right-click on the parent folder.
  • Later, from the drop-down menu – choose the “Properties” tab.
  • Select the “Security” tab.
  • Choose the ‘Administrators’ for the ‘Group Or User Names’.

Read it also: Resolve QuickBooks desktop error -6123, 0

On Windows XP:

  • Shut-down the system and after 5-10 seconds turn on the computer.
  • When the Windows logo shows up, tap on the “F8” key.
  • Use the arrow key and go to the “Safe Mode with Networking” icon. Later, tap on to the “Enter” tab.  
  • In the “Windows XP Professional”, follow the prompted instructions to update the user privileges. Later, start the computer again and then install the QuickBooks again.
  • Choose the “System” icon from the “Group or User Names” tab. Later, place the ‘Full Control’ for the user to ‘Allow’ system permission.   
  • In the “Security” tab, select the “Advanced” icon.   
  • Hit onto the “Replace Permission Entries On All Child Objects With Entries Here That Apply To Child Objects”.
  • Shut-down the “Properties” windows with a click on the “OK” icon.

Solution 3: Use QuickBooks Install Diagnostic Tool

The QuickBooks Install Diagnostic tool is basically designed to spot and fix the issues that happen during QuickBooks installation. This tool can also resolve related with C++, .NET Framework, and MSXML. QB Desktop uses a few core components of Microsoft.

QuickBooks Company File Diagnostic Tool - Screenshot
  • First of all you need to download the QBInstall Tool from here.
  • Install QBInstall Tool tool on your computer.
  • After that run this tool to diagnose the installation problems.

You can also download and use QBInstall diagnostic tool from QuickBooks tool hub. Just download tool hub on your system and use diagnostic tool.

Solution 4: Edit the Windows permissions on the folder

Change windows permissions-screenshot
  1. First of all you need to press the Windows +R” keys to open the “Run” box, On your keyboard.
  2. After that, enter the path for the folder that is containing the QB program files in the Open field.
  3. Now press the Enter key.

32- bit versions of Windows (10, 8, 7)

On QuickBooks desktop Enterprise

  • C:\Program Files\Intuit\Enterprise Solutions 20.0
  • C:\Program Files\Intuit\Enterprise Solutions 19.0
  • C:\Program Files\Intuit\Enterprise Solutions 18.0
  • C:\Program Files\Intuit\Enterprise Solutions 17.0

On QuickBooks Pro and Premier:

  • C:\Program Files\Intuit\QuickBooks 2020
  • C:\Program Files\Intuit\QuickBooks 2019
  • C:\Program Files\Intuit\QuickBooks 2018
  • C:\Program Files\Intuit\QuickBooks 2017

On Point of Sale

  • C:\Program Files\Intuit\QuickBooks Point of Sale 12.0
  • C:\Program Files\Intuit\QuickBooks Point of Sale 11.0

64-bit versions of Windows (10, 8, 7)

On QuickBooks Desktop Enterprise Solutions

  • C:\Program Files (x86)\Intuit\Enterprise Solutions 20.0
  • C:\Program Files (x86)\Intuit\Enterprise Solutions 19.0
  • C:\Program Files (x86)\Intuit\Enterprise Solutions 18.0
  • C:\Program Files (x86)\Intuit\Enterprise Solutions 17.0

On QuickBooks Pro and Premier

  • C:\Program Files (x86)\Intuit\QuickBooks 2020
  • C:\Program Files (x86)\Intuit\QuickBooks 2019
  • C:\Program Files (x86)\Intuit\QuickBooks 2018
  • C:\Program Files (x86)\Intuit\QuickBooks 2017

On QuickBooks Point of Sale

  • C:\Program Files (x86)\Intuit\QuickBooks Point of Sale 12.0
  • C:\Program Files (x86)\Intuit\QuickBooks Point of Sale 11.0
  1. In the new window, select the “View” option and then select Customize this folder.
  2. Now Visit the “Security tab, In the properties window.
  3. Click the “Administrators tab, On the Security tab.
  4. Choose the “Allow checkbox next to “Full Control“.
  5. Now choose the “SYSTEM user, on the “Security” tab.
  6. After that choose the “Allow checkbox” next to Full Control option.
  7. Hit a single click on “OK” to close the “Properties” window.
  8. Finally Install the QuickBooks desktop.

Read Also: How to solve QuickBooks error code 6189, 816?

Solution 5: Make new user account with admin privileges

  • To begin with, the user needs to click on “Start button“.
  • And then, the user needs to click on the “control panel” and select “Users/Accounts“.
  • Now, select “New User“.
  • The next step is to give a “Name” to the account and ensure that it is set as an “Admin“.
  • Moving ahead, the user needs to click on “Create Account option“.
Create a new Windows Admin User - Screenshot
  • And then, “Log Out” of the account that is currently being used.
  • The last step is to “Log In” to the account created above.

Solution 6: Turn off antivirus and reinstall or update

turn of antivirus-screenshot
  • The user needs to ‘temporarily disable the antivirus‘ or any other ‘security software‘ installed on the system
  • After the security software is disabled or turned off, and just install the QuickBooks software or spot any latest release update
  • In case there is any update available, the user is required to ‘download and install‘ it
  • After that, the user needs to reactivate the antivirus or other security software

See Also: How to Print W2 Forms in QuickBooks?

Final words..!!

We assume that this technical blog would be enough to provide you adequate knowledge to troubleshoot QuickBooks Error 1321 alone manually. If the error persist even after using the above-shown steps that suits best in your scenario then, you should freely contact the QuickBooks enterprise technical support team with no hesitation i.e.+1-888-300-3913.

How to Fix QuickBooks Error Code 1321?

Learn the best ways to resolve Error 1321: The installer has insufficient privileges to modify the file:

“Error 1321: The installer has insufficient privileges to modify the file” usually arises when the installer is not able to write any certain file due to the lack of permissions or any other problem. In this case, the user needs to update the privileges for QB files. QuickBooks error code 1321 is one of the common bugs that the users generally encounter. These kind of errors can be a bit annoying for the users.

You may also see: How to Fix QuickBooks error 3371 status code 11118?

What is QuickBooks Install Error 1321?

Whenever one tries to install the company file, the error 1321 occurs. When this error occurs, it gives a message which is ‘The installer has insufficient privileges to modify the company file’.

When this error occurs you may see one of the following error messages on your desktop screen:

Error 1321: The installer has insufficient privileges to modify the file

The installer has insufficient privileges to modify the file C:\Program Files\Intuit\QuickBooks\sdkeventl.DLL

The installer has insufficient privileges to modify the file C:\Program Files\Intuit\QuickBooks\CfScan.DLL

The installer has insufficient privileges to modify the file at C:\Program Files\Intuit\QuickBooks YEAR\QBONLI32.DLL

The installer has insufficient privileges to modify the file [2]

The installer has insufficient privileges to modify the file C:\Program Files\Intuit\QuickBooks Point of Sale X.0\dataimporter.exe

Note: When you click on Retry button, you may see another error message on your screen and your software installation or software update will be failed.

QuickBooks Installer Error Code 1321 - Screenshot

QuickBooks error code 1321 is seen, when the installer unable to write any certain files due to lack of permissions or other permission related issue. Also, the path that might appear in the error message might vary depending upon the installation.

Reasons of occurring QuickBooks Error code 1321

The user could face this error code 1321, due to the following factors.

  • The File Copying process is slower than the file update process.
  • Antivirus or Firewall is blocking your QuickBooks.
  • Windows permission for the folder containing file has been restricted.
  • File is either damaged or in use.

Signs and symptoms of QuickBooks error 1321

There are a couple of pointers that could help the user in identifying the error code 1321. Let us explore those signs one by one:

  • The user might receive a message like “The installer has insufficient privileges to modify the file C:\Program Files\ Intuit\ QuickBooks\ CfScan.DLL” OR “The installer has insufficient privileges to modify the file at C:\Program Files\ Intuit\QuickBooks YEAR\QBONLI32.DLL“. This can be one major point to identify the error
  • Or when the QuickBooks file gets damaged, it might indicate to this error
  • The speed of the software lowers down or the software responds sluggishly
  • Or the windows restrictions on the folder can be another sign

Read Also: Fix QuickBooks Error Connection has been Lost error

Methods to Troubleshoot QuickBooks Error Code 1321

Perform the below given solutions in the order to resolve the QuickBooks install error 1321:

Solution 1: Download QuickBooks tools hub and Run QBinstall Diagnostic Tool on the system

QuickBooks Tool Hub can help you to resolve common QB errors that comes while using the software.

  • First of all you need to close QuickBooks and all other running apps in background.
  • After that download the QuickBooks Tool Hub file and save it in your desktop.
  • Once the tool downloaded successfully, open it.
  • Now go thorough the on-screen instructions to install and agree to the terms and conditions.
  • Once the tool successfully installed on your system, it will create a icon on your desktop menu. Double-click on the icon to open this tool.
QuickBooks Tool Hub - Icon

Note: In case you are unable to find the icon on your system, then search in Windows for QuickBooks Tool Hub and choose the program.

QuickBooks Tool Hub - Screenshot
  • Now in the tool hub you need to choose Installation Issues tab.
  • After that, choose QuickBooks Install Diagnostic Tool here. (Note: The whole process may take up to 20 minutes.)
Choose QuickBooks Install Diagnostic tool - Screenshot
  • Once the tool successfully done the scan, just reboot your system once.

Solution 2: Temporarily Turn off the Antivirus and reinstall or update it

Another method to fix the error code 1321 is to turn off the antivirus and reinstall or update it. The steps to be followed over here are as follows:

Temporarily Turn off the Antivirus - Screenshot

It should be noted that disabling software while connected to the internet using a persistent connection like DSL or cable is NOT recommended. The user will have to disconnect the system from the internet before disabling the antivirus software. Once you are done with the steps, then re-enable the antivirus software before re-connecting to the internet.

Read Also: What is QuickBooks error code -6000?

Solution 3: Make a new Windows admin user account

Another method that once try to resolve the issue can be to make a new windows admin user account. The steps to be followed are as follows:

Create new Windows Admin User-Screenshot
  • First of all, Hit a click on Start > Control panel > Select User/Accounts.
  • After that choose Create a New user and name the account.
  • After that Set it as an administrator.
  • Now create an account and log out from the current account.
  • Finally login to the new account.

Solution 4: Change/Edit the Windows permission on the folder

Change the Windows Permission on the folder - Screenshot

For Windows 7, 8 and 10: (32-bit and 64-bit version)

For 32-bit version (Windows 7, 8 and 10):
  1. Firstly, Press Windows + R keys together top open the Run box on your computer.
  2. After that enter the path to the folder containing QB program files in the open field.
  3. After that Press Enter key.
Desktop Enterprise:
  • C:\Program Files\Intuit\Enterprise Solutions 20.0
  • C:\Program Files\Intuit\Enterprise Solutions 19.0
  • C:\Program Files\Intuit\Enterprise Solutions 18.0
  • C:\Program Files\Intuit\Enterprise Solutions 17.0
Pro and Premier:
  • C:\Program Files\Intuit\QuickBooks 2020
  • C:\Program Files\Intuit\QuickBooks 2019
  • C:\Program Files\Intuit\QuickBooks 2018
  • C:\Program Files\Intuit\QuickBooks 2017
Point of Sale System
  • C:\Program Files\Intuit\QuickBooks Point of Sale 12.0
  • C:\Program Files\Intuit\QuickBooks Point of Sale 11.0

For 64-bit version (Windows 7, 8 and 10):

Desktop Enterprise Solutions:
  • C:\Program Files (x86)\Intuit\Enterprise Solutions 20.0
  • C:\Program Files (x86)\Intuit\Enterprise Solutions 19.0
  • C:\Program Files (x86)\Intuit\Enterprise Solutions 18.0
  • C:\Program Files (x86)\Intuit\Enterprise Solutions 17.0
Pro and Premier:
  • C:\Program Files (x86)\Intuit\QuickBooks 2020
  • C:\Program Files (x86)\Intuit\QuickBooks 2019
  • C:\Program Files (x86)\Intuit\QuickBooks 2018
  • C:\Program Files (x86)\Intuit\QuickBooks 2017
Point of Sale:
  • C:\Program Files (x86)\Intuit\QuickBooks Point of Sale 12.0
  • C:\Program Files (x86)\Intuit\QuickBooks Point of Sale 11.0
  1. In a new window, select the View option then click on customize the folder.
  2. After that Go to Security Tab, in the Properties window and hit a click on Administrations.
  3. Now choose Allow which is right next to Full Control.
  4. Again go to Security tab and choose the System user.
  5. After that you have to repeat the Step Number 5.
  6. Now hit a click on OK button and Close the Properties window.
  7. Finally, perform a QuickBooks desktop clean Installation

Related article: How to Fix QuickBooks error code 1311?

Solution 5: Retrying the update

  • When the user encounters the error code, he/she is supposed to click on the retry tab and finish the update process
  • After that, if the issue persists, the user needs to hit the ignore/cancel icon and then click on options tab
Error 1328 - Screenshot
  • Followed by disabling or turning off the antivirus for a temporary basis
  • And lastly, try to install the QuickBooks desktop again in a proper manner

Solution 6: Updating insufficient user privileges

The user might see an information dialog box with error codes and messages generated during the QuickBooks installation process. The user can check the below messages. At the time of installation process, the error might appear. Like the AcrobatConnect.cfg shoots the error message on the screen.

  • QB Error 1321.The Installer has insufficient privileges to modify the file C:\Windows\system32\Macromed\Flash\FlashPlayerTrust\AcrobatConnect.cfg. Action ended 11:21:48: InstallValidate.
  • You need to put the privileges for the folder given in the error message, for eg: \Windows\system32\Macromed\Flash\FlashPlayerTrust\AcrobatConnect.cfg

For Windows XP Professionals:

When started, the user is supposed to view the concealed files/folders placed in the operating system which easily disables the file-sharing. The user needs to view the appearing hidden files and folders, simple file sharing on the Microsoft support website.

  • The very first step is to click on Windows + E keys and then open windows explorer
  • After that, navigate to the error message parent folder
  • Right click the parent folder
  • And then, from the drop down menu, select the properties tab
  • Also, choose security tab
  • And opt for the administrators for the group or user names

On Windows XP

If you are a Windows XP user, then carry out the steps below:

  • The windows XP user needs to shut down the system and turn it on after a couple of seconds
  • When the windows logo shows up, click on F8 key
  • And then visit the safe mode with networking icon and later hit enter
Safe mode with networking - Screenshot
  • In the windows XP professional, the user needs to follow the prompted instructions to update the user privileges and later start the system and install QuickBooks
  • Select the system icon from the group or user names tab. Choose full control to allow system permission
Modify registry permissions - Screenshot
  • The next step is to select advanced icon
  • And hit replace permission entries on all child objects with entries here that apply to child objects
  • Shut down the properties window and click OK tab. And you are good to go.

See AlsoHow to resolve QuickBooks Error H202 in case of Windows Server 2012 Essentials R2?

After applying all the above solutions, if you are still not able to resolve QuickBooks Error Code 1321, then you can contact our 24/7 QuickBooks enterprise support number i.e. +1-888-300-3913 which is toll-free and has our experts available on the other side to assist you and fix the issue.

Here are Some Solutions to Fix QuickBooks Error 1321

QuickBooks is the most used accounting software due to the features it has to offer to the users. You can access accounts, manage business finance, and stay organized with your accounting data. At times, the user can face errors during installation or updation of the software. QuickBooks Error 1321 appears when the installer cannot write a file due to certain reasons related to permission issues and system errors. Here in this blog, we have listed down not only the solutions but probable causes of QuickBooks Error code 1321.

If the steps seem overwhelming and you want additional support, dial (844)-888-4666. The professionals will look into your case so that you can avoid causing irreversible changes in the company files

Message QuickBooks Error 1321: The Installer has Insufficient Privileges to Modify the File

QuickBooks Error 1321: The Installer has Insufficient Privileges to Modify the File is one of the error messages that appears when QuickBooks face issues while updating or when a user tries to install the application. Below are some of the warning messages that users can come across:

QuickBooks Error Code 1321

  1. The installer has insufficient privileges to modify the file C:\Program Files\Intuit\QuickBooks\sdkeventl.DLL.
  2. The installer has insufficient privileges to modify the file C:\Program Files\Intuit\QuickBooks\CfScan.DLL.
  3. The installer has insufficient privileges to modify the file at C:\Program Files\Intuit\QuickBooks YEAR\QBONLI32.DLL.
  4. The installer has insufficient privileges to modify the file [2].
  5. The installer has insufficient privileges to modify the file C:\Program Files\Intuit\QuickBooks Point of Sale X.0\dataimporter.exe.

Reasons why QuickBooks Error Code 1321 Occurs

  1. The process of updating the file might be quicker than that of copying the file.
  2. The antivirus or any other security software is blocking QuickBooks update or installation.
  3. The files are restricted due to Windows permissions leading to QuickBooks Error code 1321.
  4. Files required to install the QuickBooks application are corrupt or damaged.

Methods to Fix QuickBooks Installation Error 1321

Solution 1: Solve QuickBooks Update Error 1321 with QBInstall Tool

Step 1: Download QuickBooks Tool Hub

  1. Download QuickBooks Tool Hub and save it somewhere on the local storage from where you can easily access it.
  2. Open the QuickBooksToolHub.exe file from the downloaded location.
  3. The instructions to install appear on the screen. Follow the instructions and agree to the terms and conditions.
  4. Once the installation finishes up, double-click on QuickBooks Tool Hub icon on the desktop.

Step 2: Run QuickBooks Install Diagnostic Tool

  1. In the QuickBooks Tool Hub, click on Installation Issues.
  2. Choose QuickBooks Install Diagnostic Tool. The tool will run for about 20 minutes.
  3. Once that is done, restart the system and check if QuickBooks Update Error 1321 still persists.
Solution 2: Retry the Update
  1. On occurrence of QuickBooks Desktop Error 1321, click Retry to see if update gets completed.
  2. If it doesn’t work and error message still appears, hit Cancel.
  3. You need to then follow the next solutions to fix QuickBooks Error 1321.
Solution 3: Temporarily Disable the Antivirus Software and then try to Reinstall or Update
  1. Visit your anti-virus or firewall’s support website and look for the method to disable it.
  2. Once you have disabled it, install QuickBooks and try to update.
  3. Enable the security applications software once again.
Solution 4: Modify the Windows Permissions for the Folder to Resolve QuickBooks Install Error 1321
  1. Open the Run box on your system using Windows + keys together.
  2. In the text box that appears, enter the path location. As per your system, below are the file locations.

32-bit versions of Windows (10, 8, 7)

Desktop Enterprise

  • C:\Program Files\Intuit\Enterprise Solutions 20.0
  • C:\Program Files\Intuit\Enterprise Solutions 19.0
  • C:\Program Files\Intuit\Enterprise Solutions 18.0
  • C:\Program Files\Intuit\Enterprise Solutions 17.0

Pro and Premier

  • C:\Program Files\Intuit\QuickBooks 2020
  • C:\Program Files\Intuit\QuickBooks 2019
  • C:\Program Files\Intuit\QuickBooks 2018
  • C:\Program Files\Intuit\QuickBooks 2017

Point of Sale

  • C:\Program Files\Intuit\QuickBooks Point of Sale 12.0
  • C:\Program Files\Intuit\QuickBooks Point of Sale 11.0

64-bit versions of Windows (10, 8, 7)

Desktop Enterprise

  • C:\Program Files (x86)\Intuit\Enterprise Solutions 20.0
  • C:\Program Files (x86)\Intuit\Enterprise Solutions 19.0
  • C:\Program Files (x86)\Intuit\Enterprise Solutions 18.0
  • C:\Program Files (x86)\Intuit\Enterprise Solutions 17.0

Pro and Premier

  • C:\Program Files (x86)\Intuit\QuickBooks 2020
  • C:\Program Files (x86)\Intuit\QuickBooks 2019
  • C:\Program Files (x86)\Intuit\QuickBooks 2018
  • C:\Program Files (x86)\Intuit\QuickBooks 2017

Point of Sale

  • C:\Program Files (x86)\Intuit\QuickBooks Point of Sale 12.0
  • C:\Program Files (x86)\Intuit\QuickBooks Point of Sale 11.0
  1. Into the window that opens up, click the View tab and move to Customize this folder.
  2. Go to Security tab in Properties window.
  3. Click on Administrators and select the Allow checkbox next to Full Control.
  4. Again from the Security tab, choose the System user.
  5. Select the Allow checkbox next to Full Control.
  6. With OK, close the Properties window and try to install QuickBooks.

In simple and easy to follow ways, we have listed steps to fix QuickBooks Error 1321. If you still feel stuck on “QuickBooks Error 1321: The Installer has Insufficient Privileges to Modify the File” error message, contact QB support team at +1-888-300-3913. In case the error is due to damaged files, it is wiser to opt for professional help and avoid any data loss.

Also Read :- QuickBooks Unable to Display Accountant’s Changes: How to Display It?

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