How to Resolve QuickBooks Desktop Update Errors?

Quickbooks Errors Solution

Learn the best possible ways to fix QuickBooks Desktop update errors:

The features offered by QuickBooks not just fascinates but also spikes the interests of the entrepreneurs, and clearly state the power of this accounting software. Since its inception, QuickBooks has experienced major breakthroughs, that have already brought relief to its users and has also made their accounting and bookkeeping activities a lot easier. It is a high-tech accounting software that every be it small sized or medium sized business can rely upon. But all these facts cannot hide the errors that occur at times, while the user work on this software. Today, we are going to talk about the QuickBooks desktop update errors. The term might seem familiar to you, as these errors are pretty common for the QuickBooks users.

QuickBooks desktop update errors can appear any time while downloading the updates or switching to the new releases by Intuit. These errors often hinder the updating process, ultimately creating a fuss. So, if you are also encountering any such issue, then need not to worry anymore, as this article will rescue you from the update errors. We are going discuss the ways in which one can tackle these errors. So, stick to the article till the end. Moreover, if you are sceptical about the thought of handling this error on your own, then our QuickBooks desktop support team is there to assist you. Our U.S based industries best accounting experts are putting their best foot forward to make QuickBooks software error-free for the users. So, do not hesitate in calling us anytime at 1-800-761-1787.

You may also see: Fixation of balance sheet out of balance problem in QuickBooks

What are QuickBooks update errors?

Well, the QuickBooks update errors are usually seen when the user tries to update the QuickBooks desktop. The user gets a reminder from the software itself, whenever a newer update is available. These errors pop up, when the user tries to download these updates and also hinders the process. In majority of the cases, the error messages are not seen, but the user might get any kind of hindrance while updating the software. A few of the common update errors include:

  • QuickBooks error 12045
  • QuickBooks error 12157
  • QB error 12038
  • QuickBooks error 12037
  • 15xxx errors

The list doesn’t end over here, there can be many other errors as well. But need not to worry, as these errors can be fixed easily, by carrying out a few simple processes, which we will be discussing later on.

What triggers the QuickBooks update errors?

The causes of these errors are not many. We have tried to jot down a few of the common causes, due to which the user might stumble upon the annoying update errors.

  • Poor internet connection is one of the major factors leading to these update errors
  • Also, restrictive settings of personal firewall or internet security can also be an active trigger to update errors
  • And lastly, the user might come across the update errors, in case multiple instances of QuickBooks are seen on the same computer

Solutions to QuickBooks desktop update errors

There can be a few easy methods that can be implemented in order to tackle the update errors in QuickBooks. Let us explore the methods one by one:

Method 1: Configuring the Internet connection settings

In order to check the internet connection, the user needs to open a web browse and move to the chase banking page. If the user is unable to open the page, then below mentioned steps can be carried out:

  • The very first step is to move to the help menu and select the internet connection setup
  • After that, the user needs to choose the use my computer’s internet connection settings to establish a connection when this application accesses the internet.
  • Once done with that, the user needs to click on next option
  • And move to the advanced connection settings
  • The next step in the process is to select the restore advanced settings
Restore advanced settings - Screenshot
  • And then click on done
  • The last step is to update QuickBooks desktop once again

Important:

  • It should be noted that QuickBooks users who use a dial-up connection should ensure that the minimum internet speed they get shouldn’t be less than 28.8 kilobytes per second
  • Also, the users who use America online, log on to their AOL account with the master login id, in case possible, and the user should ensure that the parental controls settings are disabled. The users can refer to AOL’s online support for more information
  • The users who regularly use download accelerator should ensure that such software are not enabled while the QuickBooks updates are downloading. Or the software will interfere with the new QB updates.

Read Also: How to Connect your email to QuickBooks Desktop?

Method 2: Verifying the system date and time

  • In this process, the very initial step is to right click the system clock placed on the desktop screen and then opt for the Adjust date/time option
  • Moving ahead, the user needs to choose the change date and time and also write the current date and time
  • Now, click on Ok twice
Verify your system's date and time - Screenshot
  • And then close and open the QuickBooks again
  • To end the process, run the update of QuickBooks desktop again

Method 3: Configuring the internet security or personal firewall application settings

At times, the internet security or firewall settings hinder the updates. This increases the demand for checking and verifying the configuration of the internet security and personal firewall software settings. The steps involved in the process are:

QuickBooks Port Number - Screenshot Image
  • To begin with, the user needs to press the Start tab and then look for QuickBooks database server manager
  • Now, click on the QuickBooks database server manager from the list and then click on the port monitor tab
  • Once done with that, the user needs to note down the port number of the version of QuickBooks desktop
  • And then click on the Start tab, and along with that search the Windows firewall
  • Opt for the Windows firewall and click on the advanced settings option
  • The next step is to right click the Inbound rules option and then hit new rule
Create a new rule in firewall settings - Screenshot
  • Now, click on the port option and hit next
  • Followed by, enabling the TCP option
  • Once done, check mark the specific local ports and enter the port number
  • Now, click next and select allow the connection
Allow the connection - Screenshot
  • Click on next again and name the new rule
  • To end the process, follow the same steps for outbound rules

Additional steps

  • Enabling the ports 80 and 443 is a must
  • Permitting the below stated files to access:
    • AutoBackupExe.exe
    • Dbmlsync.exe
    • DBManagerExe.exe
    • FileManagement.exe
    • FileMovementExe.exe
    • IntuitSyncManager.exe
    • QBCFMonitorService.exe
    • QBDBMgr.exe
    • QBDBMgrN.exe
    • QBGDSPlugin.exe
    • QuickBooksMessaging.exe
    • QBLaunch.exe
    • QBServerUtilityMgr.exe
    • QBW32.exe

In case all these ports are used by some other processes, the QuickBooks database server will use a fallback port, 56719

See Also: How to Fix QuickBooks Printer Not Activated Error Code 20?

Method 4: Multiple instances of QuickBooks desktop on same system

As we mentioned earlier, the QuickBooks update errors can occur if the user is having more than one installing of QuickBooks desktop of the same version year installed on the same system (For example, QuickBooks Enterprise Solutions 19.0 and QuickBooks Premier 2019). In case this situation occurs, the user needs to download and install a manual update for one or more versions of QuickBooks desktop.

Fixing error 15XXX when downloading QuickBooks desktop updates

While updating QuickBooks desktop or payroll, the user might receive an error with the number 15 as initials. These errors include:

Error 15214Error 15215Error 15217
Error 15218Error 15221Error 15222
Error 15224Error 15223Error 15225
Error 15226Error 15270Error 15103
Error 15104Error 15105Error 15107
Error 15240Error 15271Error 15106

The steps to be involved in this process are as follows:

  • The very first step is to run reboot.bat file
Run ‘reboot.bat’ file - Screenshot
  • And then restart the system and open QuickBooks
  • Now, install an update by selecting install now option, only if prompted
  • If you are still unable to install the update, then the user can delete and download the update again
    • Now, close QuickBooks desktop
    • Visit the C:\Documents and Settings\All Users\Application Data\Intuit\QuickBooks <version XX>\ Components
  • The user is then required to open QuickBooks and then move to the help menu and then update QuickBooks desktop
Help + Update QuickBooks desktop - Screenshot
  • And then visit the update now tab. Also, mark the reset the updates checkbox
  • The next step is to select the get updates to redownload the updates
Update QuickBooks desktop (Screenshot)
  • Once the download process is complete, the user needs to close and reopen QuickBooks
  • And to end the process, select install now

The user can also verify and troubleshoot QuickBooks desktop internet explorer settings if the error persists. Also, the user can uninstall and install QuickBooks desktop in selective startup mode.

Install QuickBooks in Selective Startup - Screenshot

Similar Post: How to Fix Screen Issues in QuickBooks Desktop?

Additional methods

The user can also carry out the below stated methods to fix the update errors:

Installing a digital signature certificate

  • For this, the user needs to move to C:\Program Files\Intuit\QuickBooks
  • And then right click the QBW32.exe and select the properties option
  • Moving ahead, move to the digital signature tab and also ensure that Intuit is selected in the signature list
  • Once done with that, choose the details option
  • And then in the digital signature window, the user needs to select the view certificate option
  • Followed by selecting the install certificate option
Install certificate - Screenshot
  • Now, opt for next until the finish option appears and then select finish
  • Restart the system
  • And open QuickBooks and re-download the update

Downloading the updates in safe mode

The user can also download the updates in the safe mode, in order to fix the QuickBooks update errors. The steps involved in this process are:

  • First of all, open the computer in safe mode
Safe mode with networking - Screenshot
  • And then, re-download the update
  • If the update is downloaded successfully, make sure to restart the system in normal mode and then re-download the update

Also Read: Methods to Fix Overflow Error in QuickBooks Desktop

Conclusion!

If the right approach is followed, the QuickBooks desktop update errors can be easily dealt with. Thus, following the above stated methods in a proper way can help you to get rid of the errors without any problem. However, if the confusion persists, consulting an expert from a reputed and renowned service provider can be the right decision.

Our QuickBooks enterprise technical support team has always been at the forefront of the QuickBooks related support services and we do not leave any stone unturned to provide the best possible assistance to all our users. Simply give us a call regarding your issue, as our executives hold the expertise in tackling all sorts of accounting errors and will help you in dealing with them.

How to Fix QuickBooks Desktop Update Errors?

QuickBooks makes accounting simpler for you so that you can focus on other crucial areas of your business. The Desktop edition of QuickBooks packs robust tools to simplify reporting and support more complex accounting. While QuickBooks Desktop is easy to use and manage, keeping it up to date can help you enhance its performance and utilize its full functionality. However, there can be situations where the update installation throws up an error. This article will help you fix such QuickBooks Desktop update errors.

What Should You Do When Your Attempt to Update the Software Fails?

If your attempt to update QuickBooks Desktop fails, one of the following solutions will help you troubleshoot the installation and fix update errors.

Check the System Date and Time

The update process may hit a snag if the system date or time on your computer is incorrect and interferes with the update process.

Try adjusting the time on your computer and updating QuickBooks again. The steps are as follows:

  1. Locate the system clock on your computer, right-click on the clock icon.
  2. Select Adjust Date/Time.
  3. Click on Change date and time. Specify the current date and time.
  4. Select OK twice.
  5. Launch QuickBooks Desktop.
  6. Rerun the update.

Ensure That Your System Has Internet Access

Unstable or no internet access could be the reason behind the update error. Check if you have a strong and secure internet connection. Contact your Internet Service Provider if you can’t access the Internet.

If you can browse the Internet but unable to update QuickBooks, perform the following steps.

  1. Launch QuickBooks Desktop.
  2. Click on the Help menu and select Internet Connection Setup.
  3. Click on Use my computer’s Internet connection settings to establish a connection when this application accesses the Internet.
  4. Click on the Next button.
  5. Click on Advanced Connection Settings.
  6. Select Restore Advanced Settings.
  7. Select OK.
  8. Select Done.
  9. Update QuickBooks Desktop.

Check Internet Security and Firewall Settings

The QuickBooks Desktop update error can sometimes occur when a firewall blocks access to the Internet. Internet access is needed for downloading specific QuickBooks programs and files. Ensure the internet security and firewall settings are up-to-date and support QuickBooks Desktop. You can work with your firewall and antivirus software provider or contact an IT specialist to ensure the firewall doesn’t block internet access for QuickBooks Desktop.

Update Manually if Your Computer Has Multiple Instances of QuickBooks Desktop

If you have installed more than one instance of QuickBooks Desktop of the same version year on the same computer, a QuickBooks Desktop update error can occur. For example, a computer system running QuickBooks Premier 2018 and QuickBooks Enterprise Solutions 18.0 both may throw an error while updating QuickBooks. In such situations, you can install manual updates. The process is as given below.

  1. Download the latest updates for QuickBooks Desktop.
  2. Close any open files and applications.
  3. Click on the Windows Start menu.
  4. Search for QuickBooks Desktop.
  5. Right-click the QuickBooks application tab and select Run as Administrator.
  6. On the No Company Open screen, click on Help and select Update QuickBooks Desktop.
  7. Click on Options. Select Mark All and Save.
  8. Click on Update Now and select Reset Update.
  9. Select Get Updates.
  10. When all updates are downloaded, close QuickBooks Desktop and relaunch it. When prompted to install updates, click Yes.
  11. Restart your computer once done.

Get Rid of QuickBooks Desktop Update Errors Once and for All

There can be several reasons for your application to refuse updates. The complexities can further extend when you want to use multiple versions of QuickBooks Desktop with the same version year on the same machine. Hosting QuickBooks on a cloud desktop eliminates this problem and allows you to use it on all devices like a smartphone, tablet, and computer. Apps4Rent is an Authorized QuickBooks Solution Provider. We help you set up your QuickBooks Desktop application in the cloud and troubleshoot all errors that may arise. Apps4Rent provides 24/7 support via phone, chat, email. Contact us today.

How To Fix QuickBooks Desktop Update Errors?

It seems like you are stuck with errors arising while you update QuickBooks on your desktop? Do not panic, we are here to help. This blog is all about providing general troubleshooting information for fixing QuickBooks Desktop update error. 
If your Desktop shows any of the errors 12045, 12157,12038 or 12037 while you are updating QuickBooks, the  very first step is to enter the error number in the search field and then you can proceed with the mentioned solutions.

Solution 1: Review the system update and time on the computer

The update process can be interfered with an incorrect date and time. To check the system update and time on your computer you can follow these steps.

  1. Go to your system clock, right click and adjust Date/Time.
  2. Select Change date and time and mention the correct date and time.
  3. Click OK twice.
  4. Then close the QuickBooks desktop and open it again.
  5. Run the update of QuickBooks Desktop again.

Solution 2: Do check your Internet Settings

Internet can be one of the reasons that you are facing update errors. You must check for secure internet connection before proceeding. To check the internet connection, open Web browser and visit Chase Banking. If you are unable to open Chase Banking page, contact your Internet Service Provider for help.

If you can view the Chase banking website, start QuickBooks Desktop and take the following steps:

  1. Look for Help menu and select Internet Connection Setup.
  2. Click Use my computer’s Internet connection settings to establish a connection when this application accesses the Internet and then select ‘Next’.
  3. Select Advanced Connection Settings.
  4. Choose Restore Advanced Settings, select Ok and then select Done.
  5. Update QuickBooks Desktop again.

While you proceed towards resolving the desktop update error, keep the following in mind:

  • Before downloading updates, make sure that you have disabled your download accelerator as Download accelerators can interfere with the download process. You can contact your ISP for more information.
  • While using a dial-up connection, verify that the minimum connection speed is 28.8 kilobits per second (Kb/s).
  • If you are using America On line (AOL), first of all log on to AOL with the master login name and be sure that the Parental Controls settings are not enabled. You can visit AOL’s online support for more information and help.

Personal firewall application settings and Internet Security

Firewall settings and Internet security can interfere with the Desktop updates. Before moving further, verify the configuration of your internet security and personal firewall software settings.  

It is important to enable ports 80 and 443, as well as to provide access to the following files:

  1. AutoBackupExe.exe
  2. Dbmlsync.exe
  3. DBManagerExe.exe
  4. FileManagement.exe
  5. FileMovementExe.exe
  6. IntuitSyncManager.exe
  7. QBCFMonitorService.exe
  8. QBDBMgr.exe
  9. QBDBMgrN.exe
  10. QBGDSPlugin.exe
  11. QBLaunch.exe
  12. QBServerUtilityMgr.exe
  13. QBW32.exe
  14. QuickBooksMessaging.exe

The QuickBooks Database server uses a fallback port 56719, you must check if all the above mentioned ports are used by any other processes. 

Multiple installation of QuickBooks Desktop of same version on the same computer

There are chances that update errors can occur on your desktop if you have more than one installation of QuickBooks Desktop of the same version. If this problem occurs, download and install a manual update for one or more versions of QuickBooks Desktop.
 
We are sure that this blog will rescue you from the update errors appearing on your desktop. But if you are still vacillating while you face either of QuickBooks errors, you can contact us on +1-888-300-3913. Our support team wand technical experst will guide you towards solving all your QuickBooks related problems. 

It seems like you are stuck with errors arising while you update QuickBooks on your desktop? Do not panic, we are here to help. This blog is all about providing general troubleshooting information for fixing QuickBooks Desktop update error. 
If your Desktop shows any of the errors 12045, 12157,12038 or 12037 while you are updating QuickBooks, the  very first step is to enter the error number in the search field and then you can proceed with the mentioned solutions.

Solution 1: Review the system update and time on the computer

The update process can be interfered with an incorrect date and time. To check the system update and time on your computer you can follow these steps.

  1. Go to your system clock, right click and adjust Date/Time.
  2. Select Change date and time and mention the correct date and time.
  3. Click OK twice.
  4. Then close the QuickBooks desktop and open it again.
  5. Run the update of QuickBooks Desktop again.

Solution 2: Do check your Internet Settings

Internet can be one of the reasons that you are facing update errors. You must check for secure internet connection before proceeding. To check the internet connection, open Web browser and visit Chase Banking. If you are unable to open Chase Banking page, contact your Internet Service Provider for help.

If you can view the Chase banking website, start QuickBooks Desktop and take the following steps:

  1. Look for Help menu and select Internet Connection Setup.
  2. Click Use my computer’s Internet connection settings to establish a connection when this application accesses the Internet and then select ‘Next’.
  3. Select Advanced Connection Settings.
  4. Choose Restore Advanced Settings, select Ok and then select Done.
  5. Update QuickBooks Desktop again.

While you proceed towards resolving the desktop update error, keep the following in mind:

  • Before downloading updates, make sure that you have disabled your download accelerator as Download accelerators can interfere with the download process. You can contact your ISP for more information.
  • While using a dial-up connection, verify that the minimum connection speed is 28.8 kilobits per second (Kb/s).
  • If you are using America On line (AOL), first of all log on to AOL with the master login name and be sure that the Parental Controls settings are not enabled. You can visit AOL’s online support for more information and help.

Personal firewall application settings and Internet Security

Firewall settings and Internet security can interfere with the Desktop updates. Before moving further, verify the configuration of your internet security and personal firewall software settings.  

It is important to enable ports 80 and 443, as well as to provide access to the following files:

  1. AutoBackupExe.exe
  2. Dbmlsync.exe
  3. DBManagerExe.exe
  4. FileManagement.exe
  5. FileMovementExe.exe
  6. IntuitSyncManager.exe
  7. QBCFMonitorService.exe
  8. QBDBMgr.exe
  9. QBDBMgrN.exe
  10. QBGDSPlugin.exe
  11. QBLaunch.exe
  12. QBServerUtilityMgr.exe
  13. QBW32.exe
  14. QuickBooksMessaging.exe

The QuickBooks Database server uses a fallback port 56719, you must check if all the above mentioned ports are used by any other processes. 

Multiple installation of QuickBooks Desktop of same version on the same computer

There are chances that update errors can occur on your desktop if you have more than one installation of QuickBooks Desktop of the same version. If this problem occurs, download and install a manual update for one or more versions of QuickBooks Desktop.
 
We are sure that this blog will rescue you from the update errors appearing on your desktop. But if you are still vacillating while you face either of QuickBooks errors, you can contact us on +1-888-300-3913. Our support team wand technical experst will guide you towards solving all your QuickBooks related problems. 

How to Resolve QuickBooks Desktop Update Errors?

Payroll services that are supplied by QuickBooks are actually very beneficial to all businesses that use it. This makes it very easy for those who own small and medium-sized business to pay their employees without having to get into much hassle. A basic and simply customized and user-friendly payroll module combined with the accounting software comes with various useful options. QuickBooks may show some error at times. One of such errors is QuickBooks Error PS033. It is mostly caused when there is a damaged file in CPS folder. As a result of which, one cannot download the latest payroll updates and is not able to open the company file either. Let us now get into the many reasons for such an error.

What are the causes of QuickBooks Error PS033?

  1. If Payroll subscription is not activated.
  2. There is more than one active payroll in the inactive Direct Deposit agreement.
  3. If QuickBooks Desktop file is damaged.
  4. When your QuickBooks Data is damaged because of some reason.
  5. If you have not updated your version of QuickBooks to the latest one.
  6. When Service Key used is incorrect.
  7. If the company file Employer Identification Number (EIN) is not valid or correct for some reason.
  8. If the company file PSID is invalid or incorrect for some reason.
  9. When QuickBooks Desktop is not compatible with your current Windows version.
  10. If the status on QuickBooks Desktop appears as “Invalid number or EIN”.

IMPORTANT: It is very important for you to ensure that you have a valid and active payroll subscription. In case your Payroll subscription is observed as deactivated, then it is still possible for errors to occur even when there are just payment issues or something else.

Also Read: Error PS032, or PS077 while updating Payroll in QuickBooks Desktop

How to Fix QuickBooks Payroll Error PS033?

Follow the steps given below to resolve your errors as quickly as possible:

  1. Firstly, You will have to update the QuickBooks Payroll Tax table, which is essential to move on to the other steps.
  2. Now check if your problem has been resolved or still stagnant. If it has not been fixed, then kindly move on to the third step given below.
  3. Locate the following location on your system: C:\Program Files\Intuit\QuickBooks 20QQ\Components\Payroll\CPS
  4. QQ is the reference to your yearly edition like 2018,2017,2016
  5. Now, Rename CPS folder to CPSOLD and check if the problem has now been solved.
  6. Again, try to update the Payroll Tax Table and check if the issue persists.
  7. Next, you have to disable User Account Control (UAC). To do this, you need to follow the steps given below:
  8. Applicable for UAC settings change (Windows 10, 8.1, 8 and 7)

Press Windows + R > Go to Run > Write Control Panel > Click Ok > Click on User Accounts > Select User Accounts (Classic View) > Go to Change user account control settings> Move the slider and click Never Notify option.

Here are Easy Methods to Fix QuickBooks Update Error

Errors while updating QuickBooks Desktop are quite common and can appear anytime in the application during various operations. QuickBooks Update error can also affect the QuickBooks Desktop features like payroll, and once you encounter any of such update errors, the application won’t allow you to download or install any updates. We all know how important it is to install the updates of any application is, as it removes the bugs from the application, make it more secure and adds new features for user convenience. Intuit®, like other application developers also release regular updates of QuickBooks Desktop and in case if you are getting any errors installing the updates, then follow the troubleshooting mentioned further in this article for a quick solution.

What Trigger QB Update Errors

There are various types of update error that one can encounter and every error displays a different error code, some of the common update errors that you might face are Error 12157, Error 12045, Error 12037, Error 15227, and QuickBooks Error 404. Following are some of the known reasons that cause update errors in QuickBooks Desktop application.

  1. Incorrect Date and Time settings on your Windows computer.
  2. Internet connectivity issues.
  3. Windows Firewall is preventing QuickBooks from downloading updates.
  4. More than one installation of QuickBooks Desktop on Windows.

Steps to Fix QuickBooks Desktop Update Errors

Troubleshooting Step 1: Check Date and Time on your Computer

  1. Make sure that the date and time displayed on your system are correct if not then right-click the date and time displayed at the lower right corner of your desktop screen and select Adjust Date and Time.
  2. Unmark Set the Time Automatically slider box and click Change under the Change the date and time settings.
  3. Now set correct date and time and make sure that Set the Time Zone Automatically option is turned on.
  4. Click Change and close the Date and Time window.
  5. Open QuickBooks and try to download the updates again.

Troubleshooting Step 2: Verify and Setup your Internet Connection

  1. Open Internet Explorer and visit a safe website that you regularly visit like intuit.com.
  2. If you are not able to access the website or getting any error message like Unable to Connect to the Internet, then contact your IT person or Support for help. If the website is loaded successfully, then follow the next troubleshooting step.
  3. Open QuickBooks Desktop, and under the Help tab click Internet Connection Setup.
  4. Click Use my computer’s Internet connection settings to establish a connection when this application accesses the Internet.
  5. Hit Next and choose Advanced Connection Settings.
  6. Now click Restore Advanced Settings under the Advanced tab.
  7. Click OK and then hit Done.

Troubleshooting Step 3: Configure your Computer’s Firewall Settings

  1. Press the Start button and search for QuickBooks Database Server Manager.
  2. Select QuickBooks Database Server Manager from the list and click the Port Monitor option.
  3. Note down the Port Number of your version of QuickBooks Desktop.
  4. Now click the Start button again and search for Windows Firewall.
  5. Select Windows Firewall and click the Advanced Settings option from the left.
  6. Now right-click the Inbound Rules option and hit New Rule
  7. Click Port and then hit Next.
  8. The TCP option must be enabled.
  9. Now, checkmark the Specific Local Ports and enter the port number in the text box.
  10. Click Next and choose Allow the Connection.
  11. Click Next and type a name for this new rule.
  12. Now follow the same steps to set the outbound rules for QuickBooks.

NoteFor detailed instructions on allowing an app through Windows Firewall follow article How to Add or Remove Allowed Apps through Windows Firewall in Windows.


Troubleshooting Step 4: Remove the Second Copy of QuickBooks Desktop

If you have the same version of QuickBooks Desktop installed twice on your computer then it can cause you to face update errors, we suggest you remove the other copy of the application and keep only one application installed on Windows.

There are still possibilities that you can get a new update error after following all the steps mentioned in this article as QuickBooks is an extensive application and requires multiple system resources to function, even a minor misconfiguration in Windows and application’s settings can trigger update errors. In case if you are not able to resolve the error you are facing and need help, you can call our Desktop technical Support Number +1-888-300-3913 for instant support.

QuickBooks Update Error While Downloading a Fresh Release

QuickBooks update error takes place when you try to update your accounting software to the latest available maintenance release. QuickBooks being a vast software has several technical glitches in its code-base that hamper the performance of the software. Intuit identifies these glitches in an existing feature of the software and fixes it. The improved features can be utilized in the form of a new update, also known as a Maintenance Release or Patch. While updating QuickBooks or installing a new update, you may face various technical hurdles. In this blog, we will discuss the main challenges in updating QuickBooks and their troubleshooting solutions.

Possible causes Behind QuickBooks Maintenance Release Error:

There are several reasons that may interfere or obstruct the update process of the QuickBooks Desktop as listed-below-

  • Improper settings of your default browser can cause the update error in QuickBooks
  • It can be the third-party applications running in the background that may hamper the update process
  • Your Internet security application or Firewall may also interfere with the update process when they see it as a security risk
  • When you fail to establish a strong Internet connection, QuickBooks update error may crop up
  • Multiple instances of QuickBooks on the same Desktop is also one of the apparent reasons for QuickBooks Desktop update error

How to Resolve Intuit QB Update Error?

Most of the update error arises due to Internet connectivity issues, so you need to ensure a strong Internet connection in the first place. However, several other reasons that need to be surmounted in order to resolve the errors while updating QuickBooks.

Solution 1: Make Sure You Are Connected With Internet

An update process needs a stable Internet connection. So before you began with the troubleshooting, check your Internet connectivity.

  • Open your default Internet browser
  • Now, enter a reliable website URL into the search box
  • Press Enter

If you see an error message, “There is no Internet connection,” then you first have to establish a stable Internet connection to connect with the Intuit’s server. If not, you may proceed to the next troubleshooting solution for QuickBooks update error.

Solution 2: Make Sure Data & Time on Your PC Is Correct

If the date and time on your Desktop is not correct, then need to rectify them by following below-listed steps-

  • Move your cursor over the date and time located at the lower right corner of your screen and right-click on it
  • Select Adjust Date and Time from menu
  • Uncheck Set the Time Automatically slider box
  • Now navigate Change the date and time settings and then hit Change
  • Correct the time and make sure that Set The Time Zone Automatically option is turned on
  • Save the changes and try to update QuickBooks again.

If you see the QuickBooks Payroll update error again, try the next solution.

Solution 3: Download Update in Safe Mode

When you download QuickBooks in the safe mode, then it will prevent third-party applications from interfering with the update process.

  • Open your computer in the Safe Mode to get started with the troubleshooting
  • Now try to download the update again
  • If you get it done successfully, then restart your computer in Normal mode and re-download the update.

If QuickBooks update error message appears on the screen again, then move to the next troubleshooting method.

Solution 4: Remove Multiple Copies of QuickBooks Desktop on the Same Computer

The multiple copies of the QuickBooks Desktop installed on the same computer may promote QuickBooks update error when you attempt to install a fresh release. In this situation, you need to remove one copy of the QB installation other than that installed on Windows. Wait for the process to end and try to update QuickBooks Desktop to the latest release available.

No Luck with Previous Solutions!

There are still chances that you may not complete the update process in QuickBooks, or face QuickBooks payroll tax table update error while updating payroll subscription in QuickBooks Desktop. When you dial our QuickBooks error support phone number +1-888-300-3913, our QB experts not only help you in identifying the root cause of the QuickBooks update error but guide you until the error is resolved.

Also Read :: How to Fix QuickBooks Error 6069

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