How to use the built-in QuickBooks File Doctor?

Quickbooks Errors Solution

QuickBooks File Doctor – Fix, Repair Damaged Company Files

The QuickBooks accounting software performs a host of complicated tasks, such as tracking expenses, creating invoices, and preparing taxes, ultimately enhancing the productivity of the business. However, like all the other human-made tools, this robust software also receives certain technical snags that might impact the user’s productivity.

In order to assist the users of the software, Intuit – the maker of QuickBooks, created another accommodating tool that’s called QuickBooks File Doctor (QBFD). This amazing tool enables the user to avert QuickBooks company file issues before they turn out to be unrecoverable. File Doctor Tool, along with preventing the data damage, also resolves various QuickBooks network issues. It is a handy gadget that can work well to tackle the issues while working with QB.

This article is a comprehensive guide to make the best out of QuickBooks file doctor tool and learn the various aspects associated with it. However, to know more about this tool, the user can get in touch with our technical support team via our toll-free number i.e. +1-888-300-3913. Our team of experts and certified professionals will be there to provide you with the most relevant information.

You may also read: How to use QuickBooks remote access?

What is QuickBooks File Doctor?

With QuickBooks file doctor tool, the user need not to worry about the damaged or corrupted company files or networks anymore. QuickBooks File Doctor is designed and developed in a way to diagnose and repair bugs that hinders the smooth working of the QB accounting software. QBFD is a simple file repairing tool that allows the users to fix the type of file and data corruption, network diagnosis, windows problem and many others.

With the help of this file doctor tool, the users can fix many of the issues that they face while opening a company file, completely damaged company files, network errors (like Error H101, H202H303H505, etc.), and error code -6000 (QB Error -6000, -82, QB Error -6000, -305, QB Error -6147, etc.). This tool was launched in the year 2012 by Intuit. Before this particular tool, Intuit has two different programs to solve different issues, namely the QuickBooks company file diagnostic tool and the QuickBooks network connectivity diagnostic tool. These two tool were combined in one program that is the QuickBooks file doctor tool.

This tool is built-in to 2014 R5 and later versions, but internal file doctor only helps the user in resolving data regarding issues, apart from that it will not help the user to access company file issues or getting any type of issues.

You can download, install and run QuickBooks File Doctor to get rid of data damage in your software.

Use QuickBooks file doctor tool - Screenshot
QuickBooks file doctor tool – Screenshot

When to use QuickBooks file doctor tool?

You can make the best use of the file doctor tool for resolving the following critical company file errors.

Unable to open company fileError -6150
Error 6000 -82QuickBooks Error -6000 -305
QB Error -6000 -301Error code -6147
QuickBooks Error -6130 or 6150Missed or blank lists for customer, vendor or employees
Damaged company file 

Advantages of using QuickBooks file doctor tool

  • The QuickBooks file doctor tool can be really helpful in fixing the network issues.
  • The victims of QuickBooks errors like -6000 series can make the best use of file doctor tool.
  • Another benefit of this tool is that it allows the users to fix the errors like H101, H202, H303, or H505.
  • In case the user has lost some important data, then file doctor tool can be of much help to them.
  • If the user is trying to access the company file in one system, that is stored in another system, then QBFD can work in such cases.
  • In the situation when the data is about to get damaged, QuickBooks file doctor toolcan be a savior.

Important things about QuickBooks File Doctor tool

These are some important things to know about QuickBooks File Doctor tool.

  • You must uninstall the existing QBFD before downloading the latest version.
  • Since all QB versions post 2015 come with an inbuilt File Doctor, it’s recommended to use external file doctor tool.
  • QBFD is compatible is with all QuickBooks desktops for windows versions.
  • QBFD doesn’t work with QuickBooks for MAC.
  • There are two types of File Doctor tool:
    1. Built-in file doctor (available in all QuickBooks 2016 and later versions).
    2. QuickBooks File Doctor stand-alone version (can be downloaded from the internet).
  • QBFD may appear on its own in case of a few errors. Just click the Start button and allow the tool to do its job. In case file doctor doesn’t show up automatically you use the below-mentioned guide

Read also:How to Use QuickBooks Component Repair Tool?

How compatible is QuickBooks file doctor tool?

  • For QuickBooks Desktop 2016 and later, QuickBooks file doctor tool has become QuickBooks built-in tool. File doctor tool works well with all the QuickBooks desktop for Windows version.
  • It should be noted that QBFD tool is not compatible with any version of QuickBooks for MAC.

Types of QuickBooks file doctor tool

Talking about the types of QuickBooks file doctor tool, they are basically classified into two major categories namely:

  1. QuickBooks Built-in file doctor, which is available for QuickBooks Desktop 2016 and later.
  2. The second one is QuickBooks file doctor stand alone version. It is used from the server where only the QuickBooks database server manager component is installed.

System requirements

  • Network diagnosis and repair- Using the admin login in windows
  • QB file repair- It is not mandatory for installing on the system
  • Multi-user repair and diagnosis- Verifying that QuickBooks hosting is in ON mode

Steps to Use QuickBooks File Doctor (Stand-Alone version)

  1. For this, the user needs to have the latest version of File Doctor or simply uninstall the existing one and install the latest version.
  2. Download QB File Doctor from Intuit’s official site or just click run (if you have that already installed).
Download and Rub QBFD from Intuit’s official site - Screenshot
  1. Double click on QuickBooks File Doctor Tool and just follow the instructions on the screen and complete the installation process. Once the tool is installed and still is not showing up on the screen, open it using the Windows Task-bar or hitting twice on the icon.
QuickBooks file doctor icon - Screenshot
  1. Now use the drop-down list to find your company file, or you can click on browse option to manually locate it on your hard drive.
find your company file - Screenshot
  1. After that choose Check file damage only option and hit a click on Diagnose file to apply the basic fix. Start the QB File diagnostics to fix any error you face while using the accounting software.
QuickBooks File Doctor - Check Damage File (Screenshot)
  1. The File Doctor Tool Window will offer you two options to choose from. Choose the one that’s appropriate for your issue. Both the options are self-explanatory.
Repair the company file - Screenshot
  1. After that, the user is required to type in Company File Admin Password when prompted and click Next.
  2. Next, choose from the two options to continue diagnosing and fixing the error.
    • Select the Workstation option if you are operating diagnosis and troubleshooting on a client’s computer. It means that the QuickBooks company file isn’t stored or hosted on that computer.
    • Pick the second option, i.e. Server in case you are diagnosing and troubleshooting issues on a QuickBooks client computer, which means the QB company file isn’t stored or hosted that computer.
  3. Now, select Yes if you are working on QuickBooks Server / Host and No if on the QB Workstation.
  4. In the next step, the QuickBooks file doctor tool will start repairing the company files. The user needs to have some patience, as this might take few minutes.
Repairing the company file - Screenshot
  1. Wait until QBFD is done diagnosing and fixing any possible error. The time taken in the process may vary due to the size of the QuickBooks Company File, Local Area Network Speed and the severity of the issues with the company File. You must not disrupt the process in between.
Open QuickBooks - Screenshot
  1. Once the repairing process is over, you will get a success message. Now finally close QBFD tool.
QuickBooks file doctor repair complete - Screenshot
  1. Despite the result of the repair process, open your company file.

Related article:What is QuickBooks Connection diagnostic tool?

Basic information about the built-in QuickBooks file doctor

  • This version works for US, CA, and UK versions of QuickBooks
  • It usually used for the file and data repair. QuickBooks doesn’t need to be installed on the system
  • QBFD is used for network and diagnosis repair. Or QuickBooks must be installed on the desktop running the internal file doctor
  • It supports windows 10, windows 8, windows 7, and server 2003-2012
  • In case the .NET framework 2.0 is not presented on the desktop, then QBFD will install it through with the diagnostic tool

How to Use QuickBooks File Doctor (Built-in)?

Built-in in or internal QB File Doctor identifies the error and launches troubleshooting automatically. Once the QBFD window opens, click Start option and the tool will start operating to fix the issues. The remaining selections will be similar to the above-mentioned stand-alone File Doctor instructions.

  • Do not open the company file and open QuickBooks desktop.
  • Go to the File Menu.
  • Select Utilities option.
Steps to use File doctor tool - Screenshot 2
  • Click on Repair File and Network Problems to launch QB File Doctor.
  • Now hit a click on Browse and select the company file that needs diagnosis and Repair and clicks Open.
QuickBooks File Doctor - Check Damage File (Screenshot)
  • Under the Show Advanced Settings drop-down menu, select the type of fix you want your file to undergo and Next.
  • Enter the Admin ID and password for the company file when asked and select Next.
Steps to use File doctor tool - Screenshot
  • Open the QuickBooks company file after the diagnosis and repairing process is complete.

Related article:How to perform a clean installation of QuickBooks?

Result possibilities

1. QBFD didn’t find a problem:

The very first case can be, when the QBFD is unable to detect the problem. In such case, the user is required to log in back to the company file and if the error continues, then begin with the Auto data recovery setup and enter the transactions since the last backup.

Enter the transactions since the last backup - Screenshot

2. QBFD did find a problem and was able to resolve it:

Well, if the tool was successful in finding out the problem and also fixing it, then it is actually a good news. After that, the user is required to just click on the Open new company option, when the process finishes.

Open new company option - Screenshot

3. QBFD found the problem but unable to fix it:

In this case also, the QuickBooks software will recommend Auto Data Recovery Setup and entering the transactions manually from the last backup or upload the file.

Entering the transactions manually from the last backup - Screenshot

Limitations of QuickBooks File doctor tool

There can be certain limitations of QuickBooks file doctor tool, which we have enlisted below:

  • The user needs to have an internet connection and must be connected to the work process, for file uploading and manual repair
  • Or the company file should not exceed more than 2GB
  • The user needs to follow the admin panel to run the network diagnosis and QuickBooks needs to be in the hosting mode
  • The file doctor tool is only available for the US and UK version
  • When the windows user account control is ON, the file doctor tool will re-launch with elevated admin privileges
  • The user needs to use the QuickBooks file doctor tool only when the user is unable to access the company file

See Also: How to Solve QuickBooks Registration File Errors?


This brings to the end of this article. We expect that by now the reader might be well versed with the QuickBooks file doctor tool and the various other aspects associated with it. However, if in case you need any assistance or if the tool isn’t able to fix any issue that you face while using QuickBooks, you can call our 24×7 QuickBooks enterprise customer service at +1-888-300-3913. Consulting a team of professionals can work well in clearing all your clouds of confusion.

Feel free to speak to our experienced QB experts and you will receive quick and precise solutions of all your QuickBooks related issues.

QuickBooks File Doctor – Fix Company File and Network Errors

QuickBooks File Doctor is a tool that authorizes you to troubleshoot QuickBooks issues. It is also a tool integrated in QuickBooks 2016 and later versions and is utilized to check and fix errors that occur in the Company file. You may use QB File Doctor in case you observe data damage or if you receive: 6000 errors that prevent you from opening the specific file.

QuickBooks File Doctor is a handy gadget to have in case you are experiencing real issues regarding the program itself.

If you are facing any issues opening QuickBooks company file or you come across 6000 series error while opening the company file, that’s the time to Resolve QuickBooks Data Damage and use File Doctor to prevent QuickBooks Company File Damages before they become unrecoverable. QuickBooks File Doctor Tool not only prevents the data damages but also help to resolve QuickBooks Network Issues basis the test results of QB File Doctor.

QuickBooks File Doctor can help to fix issues-

  • Problems opening QuickBooks Company file and get any of the following QuickBooks error messages: Error 6150QuickBooks Error -6000 -82QuickBooks Error -6000 -305QuickBooks Error -6000 -301QuickBooks Error -6147or QuickBooks Error -6130 etc.
  • If you can’t see or have blank or missing Customer List, vendors List or employee in your QuickBooks.
  • Networking errors while opening QuickBooks over a network or multi-user set up (H101H202H303or H505 error)
  • Totally damaged company files that will not open, but sample company files (or other files) are easily accessible.

In case, you experience any of the above-mentioned issues, then please download QuickBooks File Doctor to your device. In this way, after the installation is over, the program will automatically repair the damage inside your device.

Also Read: How To Use QuickBooks Connection Diagnostic Tool?

Note key points before using QuickBooks File Doctor

  • If you already have FIle Doctor in your device, then uninstall it before you download the latest version.
  • QuickBooks versions released after 2015, have a QB File Doctor built into the program. Therefore, it is advisable to use the external QuickBooks FileDoctor rather than the internal tool.
  • QuickBooks File Doctor functions well for fixing: QB error 6000 and damage that is preventing you from opening your company file. The use-case for the internal tool is more precise. In case the external File Doctor tool does not repair the damage, we recommend you to connect to our QuickBooks Error Support on when to make use of the Internal File Doctor and to understand compatibility and system requirements, limitations and how to use the built-in tool.

Compatibility of QuickBooks File Doctor

  1. QB File Doctor has become QuickBooks Built-in tool for QuickBooks Desktop 2016 and later and works with all QuickBooks Desktop for Windows versions. QuickBooks Desktop File Doctor earlier it was a different tool.
  2. QBFD tool is not compatible with any version of QuickBooks for MAC.

Types of QuickBooks File Doctor Tool

  1. Built-in File Doctor for QB Desktop 2016 and later.
  2. QBFD stand-alone version (download latest QB File Doctor version from the internet). The stand-alone version is used from the server where only the QuickBooks Database Server Manager component is installed for file hosting purposes.

Steps To Use QuickBooks File Doctor

Step 1: First of all, download QB File Doctor. Now, you have to open the “qbfd.exe file” and follow the instructions to install the tool.

Step 2: QB File Doctor will open automatically once it is installed on your system. If it doesn’t open itself, then go to the Start menu and open the tool or you can just click on the icon.

Step 3: Now search your company file from the drop-down list. You can also click on Browse to find the file manually.

Step 4: Next step is to choose the “Check file damage only” and then click on “Diagnose file” option.

Check Damage File in QB File Doctor
  • Choose check your file and network option if your company file is damaged or get 6xxx error (such as -6150, -6000 -82, -6000 -305, -6000 -301, -6147, or -6130) occurs.
  • You need to choose to check your network option if you are using QB in a multi-user mode and receive H202, H303 or H505 error.

Step 5: Enter the Admin password when prompted. You will see an option to update your file to the latest version if you are using QuickBooks 2011 or older version.

Upgrading is optional, you can move further by clicking on “Next”. It is recommended not to upgrade QB version in the first attempt. You can update it once the repair is done.

Step 6: Finally, QB File Doctor will start repairing your files, this might take some time.

Step 7: If the repair is successfully done then you will get an option to open your repaired file directly from the tool. For users with multiple version of QuickBooks, the tool will ask which software version needs to be opened.
Step 8: QuickBooks File Doctor works magically and repaired all your damaged files and network errors.

Important: If the tool says that repair was unsuccessful, then try to open QB file doctor again and check if the problem is resolved.

After the diagnosis completes, you may reopen your file.

After it completes the repair and diagnosis process:

  1. Close QB File Doctor Tool.
  2. Whatever might the screens reflects, ensure to open and verify if the issue is still there?

Limitations of the QuickBooks File Doctor Tool

  • The prerequisite QuickBooks Company File size is lesser than 2GB.
  • The internet connection was obligatory to upload the company file.
  • Log-in as an Administrator.
  • Network Connectivity diagnosis and repair option doesn’t accurately work if you have several QuickBooks versions installed in a single computer.
  • Network Connectivity diagnosis and repair option doesn’t work on the computers installed with Database Server Manager Only (QuickBooks File Hosting Component).

Also Read: How to Create a QuickBooks Purchase Order?

Basic Information About Built-in QuickBooks File Doctor 

  1. It works in US, CA and UK versions of QuickBooks.
  2. It is used for file and data repair. For this purpose, it isn’t necessary to install QuickBooks.
  3. It is used for network and diagnosis repair.
  4. The built-in QBFD supports Windows 10, Windows 8, Windows 7, Server 2003-2012.

How to Use Built-in QuickBooks File Doctor?

Internal File Doctor detects the error and launches itself automatically. It has a simplified version; you only need to hit on Start option to run the tool and fix the issues. Rest of the selections are similar to the stand-alone File Doctor instructions.

  1. Launch QuickBooks without opening the company file.
  2. Click on the File Menu >>> Utilities >>> Repair File and Network Problems to launch QBFD.
  3. Click Browse and select the company file that needs diagnosis and Repair and clicks Open.
  4. Under the Show Advanced Settings drop-down menu, select the type of fix you want your file to undergo and Next.
  5. Enter the Administrator user name and password for the company file when prompted then select Next.
  6. Try to open the file after the diagnosis and fix process ends.


Hopefully, with the help of the blog, you have got a complete understanding of what QuickBooks File Doctor is. Also, it has given you the step by step guidance on how to fix QuickBooks issues with QB doctor tool. Furthermore, note key points in the write-up will provide you the information on what you need to do before using the tool. The steps to use the tool will give you the knowledge of how you will use file Doctor more effectively. Besides, the blog has also covered, types of file doctor tool, disadvantages, and how to use built-in QuickBooks file doctor.

How to use the built-in QuickBooks File Doctor?

All about the built-in QuickBooks File Doctor

QuickBooks is one of the best accounting software available in the world. Since its inception small to big organizations have immensely been benefited. So much so that now companies are completely dependent on this application. Even though it has many perks often users face various errors which affect the smooth functioning of the organization. To combat such situation it is advised to use the inbuilt QuickBooks file Doctor.

The Built-in QuickBooks file doctor is considered one of the best ways to solve various types of errors, files and issues related to data like corruption, network problems, windows set up issues and more. This application is integrated in the desktop version and when any error occurs the inbuilt file doctor will automatically be intimated about it.

Read Also: How to Fix QuickBooks desktop doesn’t start problem?

Basic information about Built-in QBFD

Important points that you need to know about Built-in QuickBooks File Doctor tool:

  • This application works only for US, CA and UK version of QuickBooks
  • QuickBooks need not be installed in your computer. It uses the file and data repair.
  • This application makes use of network and diagnosis repair. In this case QuickBooks should be installed in the desktop running the internal File doctor.
  • The in-built QuickBooks file doctor supports windows 10, windows 8, windows 7 and Server 2003-2012.
  • In case, the .NET framework 2.0 isn’t there in your desktop then the internal QuickBooks File Doctor will install it through the diagnostic tool.

The Cons of using File Doctor in QuickBooks

  • In case of data damage issues, if you are not able to open the file only then run the file doctor. If you can open the file and work on it then in that case don’t run the application.
  • The company file that needs to be uploaded in QuickBooks file doctor should be less than 2 GB.
  • While the tool is still open you can restart and download. However, if the tool is not open then the upload will start all over again.
  • In order to run the network diagnosis, you must be signed in as Administrator.
  • If the desktop windows user account control is ON then the application will be re-launched with elevated admin privileges.
  • If many versions of QuickBooks desktop are already installed in your desktop then the Network Diagnose and Repair feature might not work properly. The network resolution only works on the latest version of QuickBooks that is installed in the system and not the Database Server Manager only update.
  • Moreover the QBFD only works on qbw or qba files only.
  • The network diagnoses and QuickBooks File repair are on by default.
  • It suggested that you use the advanced settings button so as to run the file on network only diagnostics.

Read Also: Resolve QuickBooks error code 6000 304

Using the built-in QuickBooks File Doctor tool

Many of the errors in QuickBooks are automatically resolved by the built-in QuickBooks File Doctor. In this situation you will get a blue start button. Click On the Start button and automatically the QBFD will be intimidated.

  • First thing to do is open the QuickBooks to the ‘No company open window‘. Don’t log into the file.
  • Once done, choose the ‘file‘ and then click on ‘Utilities‘ and on ‘Repair file‘ and finally on the ‘Network Problems‘.
  • After this a message dialogue box opens click on ‘OK‘. Once done QBFD will relaunch along with admin rights.
  • Now select ‘YES‘ to the ‘Windows UAC Prompt
  • In order to open the built-in file doctor select the ‘green wench‘ icon.
  • Now click on ‘Continue‘.
  • Now you will be directed to sign-in to your company file page, so type the QuickBooks Admin username and password and then select ‘Next
  • After this choose ‘Advanced Settings‘. Select the ‘Diagnosis File
  • Then Click ‘Next
  • After the diagnosis is complete open the company file to see of the issue has been resolved.

If you have still have queries about built-in QuickBooks File Doctor tool then you can seek assistance from QuickBooks premier support team who are available 24/7 to provide you service by dialing our tollfree number +1-888-300-3913.

Also Read :- How to Process Credit Card Payments in QuickBooks Online?

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