QuickBooks Desktop Display Issues (Windows)

Quickbooks Errors Solution

QuickBooks is used for business financial purposes like paying bills, downloading transactions, reporting, budgeting and many more. As we all know this is a software anything can be happen anytime so today we’re going to discuss one of the major topic “QuickBooks Desktop Display Issues.“

You may encounter this problem while the high-resolution display is not optimized in your computer.

IMPORTANT: The process to fix QuickBooks desktop issues may complex, you may speak with one of our QuickBooks experts for a quick resolution.

4 Simple Steps to fix QuickBooks Desktop Display Issues

Quick Note: Solution steps may vary according to the Windows version.

STEP ONE: Change in QuickBooks DPI Settings

1. Make a right-click on QuickBooks desktop icon
2. Go to Properties > Compatibility tab
3. Select Disable display scaling on high DPI settings.
4. Select Apply and then OK
5. Now open QuickBooks and see if the same problem still exists

1. Make a right-click on QuickBooks desktop icon
2. Go to Properties > Compatibility tab
3. Select Change high DPI settings
4. Check to Override high DPI scaling behavior
5. Then select System (Enhanced)
6. Click OK

STEP TWO: Change the Desktop View Preferences

1. Open your QuickBooks desktop company file
2. Go to Edit > Preferences
3. Select Desktop View > My Preferences
4. Shift view from Multiple Windows to One Window

STEP THREE: Change in Windows DPI settings

Windows 10

1. Make a right-click on your desktop screen
2. Select Display Settings
3. Under the Scale and Layout section, make sure Change the size of text, apps, and other items is set as 100%. If not, you can do it from the drop-down menu. (See an image below)
4. Now Restart your computer to implement the changes

QuickBooks Display Issues

STEP FOUR: Edit the screen resolution settings

Windows 10

1. Make a right-click on your desktop screen and select Display Settings
2. Under, Display resolution select 1920 x 1080 (Highly Recommended). If 1920 x 1080 is not available, select your resolution at least to 1024 x 768.
3. Click on Keep Changes

Windows 8, 8.1 or 7

1. Right-click on your desktop screen and select Screen Resolution
2. From the Display resolution drop-down menu choose at least 1024 x 768. If higher resolution is available please go with that.

How to solve QuickBooks display issues in Windows?

quickbooks display issues

QuickBooks users always desire a proper and clear display while operating the software. In some cases, the users find display-related problems while switching to the high-resolution monitor. These QB display issues can result in the delay in your everyday activities with your software. Thus, you must solve the problem instantly to continue using the software.

As we are talking about QuickBooks display issues, you have to know the term- Dots per Inch or DPI. Intuit Inc. has designed QB in a way that the software works smoothly when the DPI is lower than 96 (100%). However, lots of systems have a resolution, ranging between 125% and 100%.

Symptoms indicating QuickBooks display issues

While the error message is related to display, you can find some symptoms.

  • The online transaction form would not fit the display very easily
  • Overwriting issues to a field or the field is hiding the labels
  • You cannot find the object sizing icon at the topmost section of the window
  • Some buttons are missing
  • Distorted display while minimizing and maximizing it
  • The home page is blank 
  • Big fonts
  • Paid status, showing a trimmed part on your invoices 
quickbooks font too small

Solution 1: Display issues of QuickBooks 2018- Modify your View Preferences

  • Go to QuickBooks, and then choose Preferences from the Edit section.
  • From Desktop View option, you can click on the tab- My Preferencesquickbooks display issues
  • Go to the View menu and choose One Window option. Click on the button- OK. 

Solution 2: Display settings adjustment

You may try out these steps after closing QuickBooks Desktop.

  • Go to the Windows Start button and find QuickBooks from the menu
  • Right-click on the icon of the app and choose Open File Locationoption
  • You can find the folder, containing the file. Then, right-click on .exe file and choose Properties.
  • Find Compatibility tab from the present window
  • You can find an option, displaying Disable Display Scaling On Higher DPI. Checkmark this option and choose the button for altering high DPI settings.quickbooks home screen
  • Hit Apply button and OK

Solution 3: Modify the settings of screen resolution on your Windows OS

Windows OS 8/8.1/7

  • After right-clicking on the Desktop, you can choose the option, Screen
  • Find the resolution menu and from the drop-down menu, you can select the resolution (minimum resolution 1024 x 768)quickbooks display issues
  • Choose the button- OK

Windows 10

  • Choose the Display option after right-clicking on the computer desktop 
  • From the left-hand side pane, you can find Display. Choose the option-Advanced display settings
  • While there are more than one display, you have to find ones to be modified
  • From the Resolution menu, you can choose the minimum screen resolution, 1024 x 768 
  • Hit the Apply button and secure your modifications

We get 15 seconds keeping the changes or reverting them. After this short duration, the window will restore the previous resolution.

In some cases, the problem may arise due to the QB desktop installation defects. However, we think that any of the methods, presented by us, will work for QuickBooks display issues. You may also speak to the professional QB representatives.

How to Fix QuickBooks Desktop Screen Issues for 4K Monitors?

4K technology has enabled users to view applications effectively and efficiently with adequate screen real estate. Despite their humongous size, these screens support ultra-high resolutions and provide a clear, flicker-free viewing experience. However, the size of the screen and the resolution solely cannot deliver an optimal user experience. Applications also have to be compatible with such displays. Many users have complained of issues with viewing applications on 4k monitors, especially on Windows operating systems. Let us understand how to fix QuickBooks Desktop screen issues for 4K Monitors.

What Are the Symptoms of Monitor Scaling Issues with QuickBooks Desktop?

Some users running QuickBooks Desktop on the Windows system have complained of DPI scaling issues. The application typically works well with the regular screen resolution of 96 DPI that is lower than that on 4K monitors that work with 1080p. This could result in unexpected results, such as the ones stated below.

  • The application window becomes small, or the contents become blurry.
  • Some components, such as bank feed, transactions, columns, and buttons, might be missing.
  • The entire page goes blank, and QuickBooks Desktop freezes.
  • The application automatically resizes itself and has to be restarted repeatedly.
  • Icons, text, and other elements start looking fuzzy.
  • Display settings get automatically changed when users login to the virtual desktop from another device without logging off from their existing session.

What Can Be Done Resolve the High DPI Scaling Issue In QuickBooks?

Here are some of the measures you can try to resolve the issue to fix scaling problems on 4k monitors while using QuickBooks Desktop.

Modify Display Settings for QuickBooks Desktop

  • Search for the QuickBooks.exe file, right-click on it to open its Properties.
  • Navigate to the Compatibility tab and enable the Disable display scaling on high DPI settings check box. Alternatively, select the Change high DPI settings and then choose the Override high DPI scaling behavior option.

Change QuickBooks View Preferences

  • Navigate to the Edit menu in QuickBooks and click on Preferences.
  • Click on Desktop View and select My Preferences.
  • Select One Window in the View section.

Restart QuickBooks Desktop to confirm if the issue is solved.

If the issue persists, reset the display configuration in Windows to at least 1024 x 768 (1920 x 1080 recommended). Restart the system and launch QuickBooks Desktop.

What If Screen Issues for 4K Monitors Persist with QuickBooks Desktop?

If simple solutions such as trying to log out and log in, adjusting display settings and properties do not work, it is time to look for long term workarounds. Here are some of the other alternatives.

  • Use virtual desktops operating on Windows 10. As different Windows systems and application development models have distinct capabilities and limitations in terms of display scaling, there is no standard solution for the problem. However, as one of the most popular operating system, Windows 10 is constantly upgraded, and most applications, including QuickBooks Desktop, are optimized regularly to run smoothly on it.
  • Subscribe for Office 365 E3 plan for fully-compatible Microsoft products to ensure maximum support for 4K monitors.
  • Upgrade to Azure Windows Virtual Desktop that is optimized for Windows 10.
  • Use Citrix for virtualizing desktops and applications that can be configured for a wide range of endpoint devices including machines with 4k display.

Apps4Rent Can Help You Fix Virtual Desktop Issues for 4K Monitors

Users experience virtual desktop issues with 4K monitors because of display scaling problems. This is a deceptively complicated issue with no direct solution. As a Tier 1 Microsoft CSP and a Citrix Partner, Apps4Rent will work with you to identify and implement the best virtualization solution for your requirements. Our virtualization experts available 24/7 via phone, chat, and email will assist you with standard or customized plans based on your needs at the best prices.

Solutions to Fix QuickBooks Display Issues

Learn These DIY solutions to fix QuickBooks Display issues on your Own

QuickBooks assists tens of millions of business owners around the globe to meet their goals. It’s fast and easy to use. The software’s competency and overall user experience, however, is at the best when the proper display of QB is accessible. For many reasons, users may sometimes face system issues regarding ‘high-resolution‘ graphic displays (1920*2000 screen resolution or more).

This blog post will let you know of the symptoms, reasons, and troubleshooting steps to help you fix QuickBooks Display Issues. However, you can contact to our QuickBooks online support team at +1-888-300-3913 to save your time & efforts.

Early signs of Display Issues in QuickBooks

  • Transaction form doesn’t fit the computer screen
  • Sizing icon at the top right corner of the screen does not reflect
  • A field overwrites and hides its label
  • Buttons are missing
  • Huge fonts
  • Home page is blank
  • Screen becomes unclear when you maximize or minimize it

Reasons behind the QuickBooks Display Issues

QuickBooks accounting software is designed for Dot per Inch – the default windows setting of smaller (less than 100%) DPI value. Systems with superior resolution display include 125 to 150% DPI Settings and therefore sometimes cause QuickBooks Display issues.

Troubleshooting of QuickBooks Display Issues

Solution 1Modify QuickBooks DPI settings

  • Right-click on ‘QuickBooks icon‘ on the desktop and click on ‘Properties
  • Click on the ‘Compatibility tab‘ and then select ‘display scaling on higher DPI setting’.
  • Click ‘Apply‘ and ‘OK‘ button.
  • Open QuickBooks and check ‘Display issue‘ is fixed.

Solution 2Modify Desktop view preference

  • Open ‘company file
  • Go to ‘Edit‘ menu
  • Select ‘Preferences‘, click Desktop view, and then ‘my preferences’
  • Change view from Multiple Windows to One.

Solution 3Modify Windows DPI settings

Changing DPI settings is important as QuickBooks accounting software is designed to function with the Windows DPI’s Default settings. Therefore, if you do not use Default values, it may face issues.

Windows 7
  • Right-click on Desktop and select ‘Screen
  • Choose display settings and click make text and items larger.
  • You can also select the option next to ‘smaller-100%
  • Save changes (CTRL+S keys) and reboot the system for the change to take effect
Windows 8/8.1
  • Right-click on Desktop and select ‘Screen
  • At the bottom of Display settings, select ‘Make text & other items bigger or smaller
  • Unmark ‘allow me to select one scaling level for my displays’
  • Drag the slider to smaller than 100% to make sure that the text and other items are of normal size
  • Save changes (CTRL+S keys) and reboot the system for the change to take effect
Windows 10
  • Click the ‘Start‘ button and go to ‘Control Panel
  • Press ‘Windows +X’ keys on the keyboard.
  • Select ‘Appearance and Personalization
  • Go to ‘change item size section’ and tap on ‘Set custom scaling
  • From the drop-down list, select 100%  and press ‘OK‘ (You can also drag the right/left to adjust the setting)
  • Click ‘Apply‘ and sign out for changes to take effect.

Solution 4Modify the screen resolution setting of the computer

Windows 10:

  • Right-click anywhere on the desktop (except on icons)and select ‘Display‘ option
  • Select ‘Display‘ on the left pan and then select ‘Advanced display settings
  • Select ‘Display.’ In case there is more than one display attached to your PC, select ‘display you need to modify
  • Go to ‘Resolution section,’ and click screen resolution that should be at least ‘1024 x 768‘ or higher.
  • Click ‘Apply
  • Click ‘Keep the changes

Important: This process allows you precisely 15 seconds to keep the modifications or revert before the window goes back to its previous resolution. It’s recommended to keep the screen resolution of 1920×1080.

Windows 8, 8.1 and 7
  • Right-click anywhere on the Desktop (except on icons)and select ‘Display
  • Select ‘Screen’ settings.
  • Find the resolution drop-down menu and select a ‘resolution of 1024x 768‘ or higher as QuickBooks doesn’t work in the resolution setting of lesser than 1024×768.
  • Choose ‘OK‘.

We have enlisted four of the most useful solutions in this post to help you fix QuickBooks Display Issues. However, if the problem persists, you can speak to our QuickBooks premier support experts on our toll-free number .i.e. +1-888-300-3913 and resume your work within minutes.

Also Read :- How to Fix QuickBooks Error 6010?

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