Quicken customer service | How to Contact Quicken Support

Errors Problem Solutions Quicken Errors Solution

Quicken has several support options to suit your needs.  Before contacting support, we recommend that you check to see if you have the latest release of your Quicken product installed. Updating your software with a free patch is the fastest and easiest way to ensure that your Quicken is working properly.

Note: Quicken Support is only available for customers using currently supported products. See if your version of Quicken is currently supported.

What’s the fastest way to get support for Quicken?

The fastest way to get help with Quicken is to use this support website!  Our Support Website has hundreds of FAQs that cover almost everything to do with using Quicken.  On our Support Homepage, you’ll find options to search for an answer, explore a specific topic, or watch the videos in our Quicken Video University.  Or, you can search for help using the search box at the top of this page.

You can also connect with other expert Quicken users at any time in the Quicken Community.

What is the Quicken Support phone number?

The Quicken Support phone number is 650-250-1900.  Phone support is available from 5:00am PT to 5:00pm PT, Monday through Friday.  To see current wait times, click here.

What is the Quicken Premium Support phone number?

If your Quicken Subscription includes Premium Support, you can find that number by signing in to your Quicken.com account.  The phone number will be at the top of the account page.  Premium support is available from 5:00am PT to 5:00pm PT, Monday through Friday.  

How do I chat with Quicken Support?

Our chat support is available from 5:00am PT to 5:00pm PT, seven days a week.  Just click here to go to our support homepage, and then click Chat Now.

Unable to sign in “Oops”, “Unknown Error” or “Check Internet Connection” message in Quicken for Windows

This is likely a temporary issue

In some cases, the “Oops” error is caused by a server outage and can be resolved by simply waiting and trying again later. This is a known issue and a solution is already in development.

If the issue persists

If you are still getting the error after 1-2 hours, make sure you are on the latest release of Quicken. For more information, click here

You may also see these error messages if the internet connection is slow or unstable.  In this case, we recommend trying again later, or contacting your internet service provider about improving your connection.

If you have confirmed your internet connection is stable and you still receive this error, contact Quicken Support

Quicken 2017 or Older

Quicken 2017 and older versions are no longer supported and cannot access online services. You’ll need to upgrade your product to receive updates and to regain access to online services.

You can also view the Discontinuation Policy for more information.

How to Contact Quicken Support

Quicken has several support options to suit your needs.  Before contacting support, we recommend that you check to see if you have the latest release of your Quicken product installed. Updating your software with a free patch is the fastest and easiest way to ensure that your Quicken is working properly.

Note: Quicken Support is only available for customers using currently supported products. See if your version of Quicken is currently supported.

What’s the fastest way to get support for Quicken?

The fastest way to get help with Quicken is to use this support website!  Our Support Website has hundreds of FAQs that cover almost everything to do with using Quicken.  On our Support Homepage, you’ll find options to search for an answer, explore a specific topic, or watch the videos in our Quicken Video University.  Or, you can search for help using the search box at the top of this page.

You can also connect with other expert Quicken users at any time in the Quicken Community.

What is the Quicken Support phone number?

The Quicken Support phone number is 650-250-1900.  Phone support is available from 5:00am PT to 5:00pm PT, Monday through Friday.  To see current wait times, click here.

What is the Quicken Premium Support phone number?

If your Quicken Subscription includes Premium Support, you can find that number by signing in to your Quicken.com account.  The phone number will be at the top of the account page.  Premium support is available from 5:00am PT to 5:00pm PT, Monday through Friday.  

How do I chat with Quicken Support?

Our chat support is available from 5:00am PT to 5:00pm PT, seven days a week.  Just click here to go to our support homepage, and then click Chat Now.

Chatting with Quicken Customer Service

Contacting Quicken

While Quicken does not offer live chat, they do have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for Quicken is their 888-311-7276 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Quicken? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Quicken and GetHuman affiliated?

GetHuman and Quicken have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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