Quicken update fails | Quicken Update not Working| How to Fix?

Errors Problem Solutions Quicken Errors Solution

Quicken One Step Update is an inbuilt feature for users to facilitate with easy downloading of bank transactions directly in the register using Web-Connect/Quicken Connect/Direct connection methods.

Whenever users find Quicken one step update not working, they get frustrated and troubled with the issue. However, one can easily fix this issue with proper knowledge and slight help from the experts. Let’s understand this issue in the subsequent paragraphs in this article. Below we have mentioned some easy steps that you can perform to quickly solve the error. Have a look-

Reasons why quicken one step update not working

  • Weak internet connection 

If there is a weak connection of the internet or the internet is slow this can be a possible reason for this error. It is necessary to check your internet connection by opening up various web pages.

  • Offline bank server

Due to the maintenance of the app, the problem might occur at the other end. This causes trouble in downloading and updating the transactions. For this, it is important to check the official notice or email from the bank where maintenance time is mentioned. If the server is fine then quicken must be having some technical glitch.

  • Transaction not properly cleared

Quicken does not download the transaction when itis not cleared by the bank. Bank takes few days to clear it and this can be the possible cause for errors.

  • Wrong quicken account settings

Check if you have provided the right information to the quicken. Due to security issues sometimes bank changes the username and password. If this is not the case then make sure you update the information accordingly.

  • Quicken error CC- 501

This happens when you are not able to update or download transactions from the quicken. You can solve Error CC-501 by deactivating and reactivating the quicken account.

  • Quicken error CC- 506

The error CC-506 occurs when quicken is not able to identify the financial institution due to closing of bank or changes in account.

  • Quicken error CC- 508

Quicken error cc-508 is common and occurs when the bank website makes changes like a new pop-up window for verifying the personal information of the user.

Downloaded transactions not showing 

Manually locate the transaction in the quicken register if the quicken is not showing the one or two transactions. This happens when a quicken transaction does not match properly or if anything gets deleted. It is important to ensure that you do not miss any transaction in between.

Quick fix for “Quicken one step update not working”

Refresh quicken account

  • To fix this issue you can go to the account bar and open quicken.
  • Choose the account in which you are finding trouble in downloading bank transactions.
  • Go to the settings
  • Select “update now”or press [ctrl+alt+U].

In the next window enter details like bank password and click on the option of “update now”.

Update Quicken

  • Go to help after opening quicken
  • Click on “check for update
  • Click on “yes” to start update in that update window.
  • Restart Quicken to finish the update.

Try different methods if still the transactions are not being downloaded in quicken.

Reactive and deactivate bank account

To deactivate

  • Open Quicken and go to the “tools” and “account list”.
  • Click on edit by selecting the account which is causing trouble.
  • Click on deactivate button after opening the “online services”.

To reactivate

  • Go to the tools section again and select “account list”.
  • Edit the account which you deactivated previously.
  • Select the “set up now” option in the “online services” tab.
  • Enter bank account details with the correct username and password.
  • Select “link to existing quicken account” in the drop-down menu link.
  • Click on “next”.

Create a new Quicken file if this solution does not help.

Create a new Quicken file

This brings to the possibility that your older quicken files are corrupt or damaged and for

that, a new quicken file should be created. Here is the way to create a new quicken file.

  • Go to Filenew quicken file by opening the quicken.
  • Go to the next window and select “new Quicken file” by pressing ok.
  • Choose a Quicken ID & password by choosing a name to create a new file.
  • Quicken will send you a 6-digit code on the registered mobile number after you sign-in.
  • There is an option of syncing with mobile.
  • Click on “add account” and choose the account type.
  • Select your bank account.
  • Enter bank username and password
  • Click on the “connect” option.
  • Repair damaged quicken file
  • Go to the File-menu after opening the quicken.
  • Click on the file operation and then “validate and repair file”.
  • Select the option of validating the file and press ok.

Steps to Add An Account to Quicken One Step Update

  • Firstly, go to the Tools option in Quicken and click on the Add account option
  • Next, choose the type of account you wish to add
  • Next, choose the name of the bank where your account is created.
  • Click on Express Web Connect if prompted on your screen
  • Now, enter all the credentials to open your account and click on the Connect
  • Select the account from the given list to add to your software
  • The steps given above will help you to download the account transactions through Express Web Connect

Also Read: How to Fix Quicken Error 2000 While Updating Accounts?


The step-by-step guide given above will surely help you fix the Quicken one step update not working issue in the minimum possible time. If the above-mentioned steps don’t work on your system, you can take help from Quicken support. Our proficient team can fix any issue in time. Connect with the specialists anytime in a day and get the issue fixed.

Quicken One Step Update not Working/Downloading Bank Transactions

Facing the trouble related to Quicken one-step update not working/downloading bank transactions? In this article, we’ll discuss the reasons and solutions for Quicken One Step update not downloading bank transactions from the bank like Chase, Bank of America, Citibank, etc. Read the full article to get a better understanding of steps and methods to follow to fix the issue, along with you may learn reasons for the error and many more. Still, having any trouble then contact our QuickBooks ProAdvisor toll-free: +1-818-295-3510

Quicken is one of the most popular software for personal financing but still, it has some errors or issues that sometimes its users have to face. Quicken problem that bothers the users most when Quicken won’t download bank transactions from their bank or financial institution.

Table of Contents

Why Quicken not downloading bank transactions

1. No Internet Connection

Check if your internet connection is working or not. Open another software or app like a web browser and make sure that your internet is doing fine. If all is OK then you can check other related issues.

2. Bank Server is Offline

When Quicken is not able to download or update transactions sometimes the issue could be on the other end. Like the server is not working due to maintenance so you can check the bank website or your email if the bank has issued any notice about the time period of maintenance. You can try again later to see if Quicken downloading transactions or not. If the bank server is working perfectly then the issue could be with Quicken.

3. Incorrect Quicken account settings

Check whether your bank or financial institution information that you’ve provided to Quicken is correct or not. Quicken will not update the account automatically e.g. if you recently updated your bank password from the bank website then you also need to update it on Quicken. Sometimes the bank itself changes the password of users’ accounts due to some security issue. If your bank information is correct try again to download bank transactions.

4. Transactions not cleared by Bank

If the bank has not cleared some transactions yet then Quicken won’t download transactions until it wasn’t completely processed by the bank. This mainly happens for the check transactions because the bank takes some days to process them. You could wait a few days and maybe then Quicken starts downloading bank transactions.

5. Quicken Download Transactions not showing

If Quicken is not showing just one or two transactions then you need to manually locate them in the Quicken register. This happens if any transaction is deleted then Quicken won’t download transactions automatically. It could also happen when the Quicken transaction is not matching correctly.

6. Quicken Download Error Code

There are some specific error codes due to which Quicken problem downloading transactions from the financial institution.

7. Quicken Error CC-501

This error CC-501 occurs when the Quicken update is not working and unable to download or update transactions. You can deactivate and reactivate the Quicken account to fix this error.

8. Quicken Error CC-506

This error occurs when Quicken is unable to verify the financial institution either because the bank account is closed or the account information has been changed on the bank website.

9. Quicken Error CC-508

This error occurs when the bank website has made some changes like a new pop-up window for verifying the personal information of the account holder.

10. Quicken Express Web Connect not working

This error could happen when your financial institution does not support web connect and Quicken is not authorized to download transactions or the download format is not Quicken Financial Exchange (QFX).

How to fix Quicken problems downloading new bank transactions

Here are some solutions that will surely fix any problem if Quicken won’t download and update bank transactions. You should try all these troubleshoot methods one by one until you find the solution.

Update Quicken

  • Open the Quicken and then go to ‘Help’.
  • After that click on ‘Check for Update’.
  • In the Update window, click on ‘Yes’ to start updating.
  • After that restart Quicken to finish the update.
Quicken Won't Download Bank Transactions
Update Quicken

After updating, if still Quicken not downloading transactions then try another method. If Quicken one step update is not working you can try another method to update Quicken.

Refresh Quicken Account

  • Open the Quicken and then go to ‘Account Bar’.
  • Here opt the account for which Quicken problem downloading bank transactions.
  • Next, open the ‘Settings’ option.
  • Then select ‘Update Now’ or [Ctrl+Alt+U].
  • In the next window, enter the Bank password and click on ‘Update Now’.
  • Update other accounts with the same issue.

Repair Damaged Quicken File

  • Open the Quicken and go to the ‘File-Menu’.
  • Next, click on File operation and then ‘Validate and repair file’.
  • Tick on Validate File and then OK.
Quicken Won't Download Bank Transactions
Validate and Repair Quicken File

Reactivate and Deactivate Bank Account

Deactivate Bank Account in Quicken

  • Open the Quicken and go to the ‘Tools’ then ‘Account list’.
  • From the list select the account with download problem and then click on ‘Edit’.
  • Open the ‘Online Services’ tab and hit the ‘Deactivate’ button.

Reactivate a Deactivated Account

  • To reactivate, again go to ‘Tools’ and then ‘Account list’.
  • Edit the account you previously deactivated.
  • In the ‘Online Services’ tab, hit the ‘Set up now’ button.
  • In the next window, enter Bank account Username and Password then continue.
  • Then in the Link drop-down menu select ‘link to existing Quicken account’.
  • Finally, click on ‘Next’.

If even after reactivating a bank account Quicken won’t download or update bank transactions then the only thing left is to create a new Quicken file.

Create a New Quicken File

You need to create a new Quicken file if your previous files get damaged or corrupted. If a Bank transaction starts downloading in the new Quicken file then it surely means your older ones are corrupted.

  • Open the Quicken and go to File<New Quicken File.
  • In the next window, select the ‘New Quicken File’ and then OK.
  • Choose a Name and Quicken ID & Password for the new file.
  • After you Sign In, Quicken will send you a 6-digit code to a registered mobile number to verify.
  • You can also choose if you want to sync Quicken with mobile or not.
  • Then click ‘Add Account’ and choose the account type.
  • Select your Bank account and enter Bank Username & Password to connect.
  • At last, Click on the ‘Connect’.
Quicken Won't Download Bank Transactions
Create a New Quicken File

Steps To Add an Account to Quicken One Step Update

Check out the following steps to add an account to Quicken One Step Update.

  • First, go to the Tools in Quicken and click on the Add Account option.
  • later, you have to select the type of account that you need to add. 
  • Next, you need to search for your bank and click on the Bank’s name. 
  • If indicated, you need to click on the Express Web Connect. 
  • Now, enter all the required credentials of your bank on Quicken and Choose the Connect button. 
  • You will get a pop-up window on your screen, choose the Add button over there in order to add the account in your list. 
  • Now, you are all sets create a new account for transaction download through the Express Web Connect


Let’s hope now you learned how to fix Quicken One Step update not downloading bank transactions. If you still have some issues related to the Quicken software then you can contact our Quicken support team. To get instant support call us at our toll-free number or use 24/7 chat service to resolve issues.

How to Fix, Quicken Not Updating Transactions?

Quicken, very useful finance software helps you to keep track record of all the financial transaction including daily expenses and other payments. You can make entries through multiple devices like mobile phone with customize option to view the data in various formats.

However, sometimes transactions are not updated even after several entries, and there could be multiple reasons showing such issues. A proper diagnosis and right troubleshooting process discussed below is necessary to update all the transactions correctly. 

The server of Financial Institution not responding

Sometimes after entering the entries of financial transactions banks or financial institutions not update such entries on their server, resulting Quicken not get updates timely. Maybe some issue with server or running under maintenance will not provide you any update. To know about such issues, visit your banks website for such notification.

Check the Internet Connection on your System

This is very common or main reason when you not able to download the transaction on your Quicken software. Hence, check internet connection on your system or mobile before you download or update any transaction on your Quicken software. If internet is working fine than call Quicken technical support and get online help to find the actual problem.

Configure Account Settings in Quicken

If you have not setup or configured the account setting of your Quicken in right way, you can face such issues. If you have changed the password or modified other settings through your PC, then update on your mobile or on other devices you are accessing. And if you need assistance you can take Quicken support to configure your account settings properly to avoid such issues.

Call to Quicken Tech Support for Specific Errors

While updating or downloading the financial transactions, if you are getting specific code, then check the name or code of error and call the QuickBooks customer support phone number for online help where professional technician will identify the error and fix the same remotely with right troubleshooting process while ensuring the data safety and privacy of your software. QuickBooks support is always open to attend users for resolving such issues. 

Quicken Not Responding

While working with the Quicken software you may interact with several issues such as freezing or crashing etc. In the same way we’re going to discuss one of the most arising issues Quicken not responding.

It generally arises because of the automatic Windows update, the issue with .NET Framework, etc. This issue may also cause slow performance, freezing, or crashing of Quicken software.

In this post, we’ll discuss about the causes and solution methods to fix this problem.

Causes for Quicken not Responding

  • Improper software installation
  • Latest windows update arise this issue
  • Some third party software may blocking an access

Quick Note: Process to fix this problem may complex, you can speak with our experts for a quick resolution. Leave us your message.

5 Simple Methods to Fix Quicken Not Responding

Method 1: Update Quicken to the latest release

  • Open Quicken software
  • Go to Help > Check for Update
  • Click on Yes, if the update is available to download.

If Quicken is already up to date, please proceed further with the below methods.

Method 2: Validate and Repair Quicken Data File

Quicken data files may have data integrity issues that could be a reason for this problem. You can perform the inbuilt feature of Quicken known as Validate and Repair that can help to diagnose if something bad is going on with your data file.

  • Go to File > File Operations
  • Then choose Validate and Repair…
  • Click on Validate File and OK
  • Now Quicken starts validating the data file, it may take some time to depend on the file size
  • After performing the validation process Quicken will show you the Data_Log where you can check about the data file status.

Method 3: Restore the latest Quicken Backup

You need to open Quicken in safe mode in order to restore the latest backup file. To do that:

  • Press and hold down the Ctrl+Shift keys
  • Now make a double click on the Quicken desktop icon
  • Don’t release the keys until Quicken is open on the screen
  • Then go to File > Restore from Backup File…
  • Choose Restore from your backup and click Browse…
  • Now follow the on-screen instructions to restore the backup file.

After following the above 3 methods you’ll no longer face Quicken not responding issue but in case if the same problem still exists you can proceed further with the below methods too.

Method 4: Download and Install .NET Framework

Quicken installed all the basic files at the time of installation but sometimes due to the automatic Windows update things don’t work in the same way. You can install the .NET Framework manually that can prevent this problem.

  • Close Quicken software
  • Go to the official Microsoft website to download the .NET Framework
  • Once it’s downloaded, install the .NET Framework in your computer
  • Then try to open Quicken again.

Method 5: Uninstall and Reinstall Quicken Software

Uninstall Quicken

  • Press Windows+R keys to open the Run command
  • Then type Control and click OK
  • Click on Programs > Programs and Features
  • Choose Quicken from the program list and make a right click on it
  • Then click Uninstall
  • Now follow on screen instructions to uninstall the software

Reinstall Quicken

You can log in to Quicken account in order to reinstall Quicken back into your computer or visit here to read more about the reinstallation process.

After following all the above methods you’ll no longer face this problem but in case if the same problem still exists, you can speak with our experts for a quick resolution. Call Us or leave us your message.

What Is Quicken Launcher?

Quicken Launcher is the executable file that starts the Quicken financial application for entering accounts receivable, accounts payable, banking and other data for your company. The executable file is also known as QW.EXE and is required for running the application. If you delete Quicken Launcher, Quicken will not work and an error message is displayed stating that Quicken Launcher has stopped working. You may also receive the error message if your computer is encountering a compatibility issue with the launcher or there is a problem with .NET Framework components.

File Location

Quicken Launcher resides within the Quicken folder, which is in turn within the Program Files folder on your Windows system. If desired, you can double-click QW.EXE and launch the program directly from the Quicken directory. Like other Windows programs, Quicken installs a shortcut to the QW.EXE file on your computer’s Start screen as well as the Desktop.

Windows Compatibility Issue

If Windows did not create the Quicken Launcher shortcut properly on your computer’s Desktop, the shortcut fails to start Quicken and you receive a “Quicken Launcher Has Stopped Working” error. You must manually recreate the shortcut. Navigate to “C:” via File Explorer and double-click the “Program Files” folder, and then double-click the “Quicken” folder. Right-click the “QW.EXE” file and click “Send to.” Click “Desktop (create shortcut).”

.NET Framework Issue

A collection of components that enable an application to run in a software environment instead of a hardware one, .NET Framework is a requirement for running Quicken. A “Quicken Launcher Has Stopped Working” error generates when one or more .NET Framework components are missing. You must update your system with the latest .NET Framework version via the Microsoft .NET Framework 4 website (see Resources).

Internet and Security Issues

Quicken Launcher needs unrestricted access to your computer’s Internet connection as well as permission from Windows to run. If a firewall is blocking access, Quicken Launcher will not open the application and a “Quicken Launcher Has Stopped Working” error generates. You must add Quicken as an exception to your firewall program. To set Windows User Account permission for Quicken, navigate to “C:,” double-click the “Program Files” folder, and then double-click the “Quicken” folder. Right-click the “QW.EXE” file and click “Properties.” Click the “Security” tab and click on “Administrators.” Click the “Advanced” button, and then click the “Edit” button. Click on “Continue,” and then click “Administrators.” Click both check boxes within the dialog box to place check marks within the boxes. Click the “Edit” button and click “Continue.” Click the check box next to “Full Control,” and then click “OK” to finalize the permissions. Click “OK” on each open dialog box to close them. Double-click the Quicken icon on your computer’s Desktop to launch the application.

Product Compatibility

Information in this article applies to Quicken 2013 and previous versions of the application. The information may vary slightly or significantly in other versions.

How to disconnect and then reconnect Quicken® and QuickBooks®

Thank you for choosing to bank with BBVA using your financial management software. In an effort to ensure we are providing you with the latest technology and security, we are upgrading our Online Banking system. The update will require you to modify your financial management settings and possibly update your software to ensure a smooth transition of your data. If your financial management system is not disconnected and reconnected to our Online Banking services as instructed below, it may lose information and cause transactions to fail.

The letter and email you received informed you of the dates you must disconnect and reconnect your financial management software. Please schedule approximately one hour of your time on both days to properly disconnect, update (if needed) and re-sync your financial management software to BBVA Online Banking. If you are uncertain of the dates or any other information related to this process, please call us at 1-800-603-3579, M-F (7am-10pm) and Sat (10am-4pm).

Action Needed: 

  • It is important that you update your software before reconnecting to BBVA. If you are using Quicken or QuickBooks Windows 2014 or older, please upgrade to a newer version of software prior to reconnecting, as Intuit is discontinuing support of these versions.
    • If you choose not to upgrade your Quicken or QuickBooks software, you should consider using the BBVA Online Banking service via the Web.  It offers many of the same benefits of Online Banking with QuickBooks without separate money management software and can be accessed with your Online Banking Username and Password.  For more information about our Online Banking service, go to www.bbvausa.com
  • You will need to sign in to Online Banking and confirm your username prior to the upgrade. Today, we allow you to sign-in with various credentials, after the upgrade you will be required to sign-in with your Online Banking Username. 
  • If you have scheduled recurring Bill Payments set up through your financial management software, you will need to set these up under Bill Payments in our Online Banking after the upgrade. We apologize for any inconvenience as we work to restore this functionality back to your financial management software. 
  • Additionally, if you had outside accounts at other financial institutions linked to your BBVA Online Banking. You will not be able to see those accounts for a short period of time, beginning November 28, 2016, until your Online Banking is upgraded.

Please choose the set of disconnect and reconnect instructions that pertain to your software connection and operating system.

These instructions do not apply to the online cloud sync of Quicken and QuickBooks. These instructions only apply to the installed versions of Quicken and QuickBooks that utilize Direct Connect to download transactions and balances.

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